rentbooks.comReviews of rentbooks.com

3.8313 reviews
Books & Magazines
5121 Skyline Village Loop S. Ste 220, Salem, Oregon

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rentbooks.com

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About rentbooks.com

rentbooks.com is listed under Books & Magazines in Salem, Oregon.

rentbooks.com (rentbooks.com) has 313 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: rentbooks.com
Category: Books & Magazines
Location: Salem, Oregon
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: September 2017.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Morten

Feb 14, 2017

Just Fine!!!

I am renting 3 books from rentbooks.com and it is so cheap if you compare to other websites, but it also comes with some consequences. I am renting 3 books from them, 1 book is totally fine, the other book looks so bad, even the cover looks so messed up (in contrast which is they have on their website), another one is loose leaf version book without its binder. I had to bought it separately in order to make that book usable. I don't care thou since it is so cheap.

Response from rentbooks.comFeb 22, 2017

I apologize for the frustration. Most of our rental items are used books, these are the conditions we grade our books on and the conditions by which we list our books: New books have never been used and are in pristine condition. Like New books have no signs of wear and tear, but have had a previous owner. Good Used books have minor wear and/or some markings. Used books might have a moderately worn cover, some markings, and/or slight discoloration. Acceptable books contain excessive writing, highlighting, or other markings; worn-out covers; a few loose or torn pages; and staining; but all pages are still legible. Damaged books have writing, highlighting, or other markings on over 75% of the pages; a large portion of the front cover missing; numerous torn pages; excessive odor; obscured text; or stuck-together pages. Returns are easy! Send the return package to us at the following address using a traceable shipping method with the shipping carrier most convenient for you: Rentbooks Returns 2800 Pringle Road SE Ste. 100 Salem, OR 97313 Once we receive your package, we will issue a refund (for the merchandise minus any shipping and handling charges) via the payment method you originally used to make the purchase. Please include a note with your name, site of purchase, and the reason for your return. Please contact our Customer Service Department directly via email if you have any further questions.