Elizabeth
Textbook Rental For My Son
Couldn't have been easier! Arrived in time for school, and was packaged well (yet easy to open). I can re-use the box to ship it back when the course is over.
rentbooks.com is listed under Books & Magazines in Salem, Oregon.
rentbooks.com (rentbooks.com) has 313 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Elizabeth
Couldn't have been easier! Arrived in time for school, and was packaged well (yet easy to open). I can re-use the box to ship it back when the course is over.
shellie
It was a quick and easy process to look up the items I needed and place the order. My books were received in the exact time frame I was given. So far it has been a great experience!!
enoch
Fast delivery. Product was in great condition.
Alyza
I love how fast the books come in and how easy it is to go through the website and order the books. However, when it comes to customer service they don't actually have a phone number and I can't tell you how many times I've emailed their customer service for inquiries and have not received any type of response! I may have gotten once, and didn't even give me the right answer that I needed. It's really bad when you're a customer and not being assisted.
Response from rentbooks.comAug 28, 2015
Hi Alyza - Thank you for the review. I apologize that you've experienced some issues in contacting our support center. Please send me an email at [email protected], if you have any questions or concerns regarding your order or experience.
th
I will be able to formulation a complete review when I complete the return process at the end of 2015.
Cindy
I don't have my book yet so it's kinda hard for me to give a true review.
Response from rentbooks.comAug 28, 2015
Thank you for the review, Cindy. Our records show that your order was shipped on 08/12/2015 via FedEx Smart Post, which normally takes 7-10 business days to deliver. Tracking shows that your order was delivered on 08/20/2015. Please let us know via email at [email protected], if you have any further questions or concerns.
Amber
The book has some extreme water damage and I have to carefully separate the first 75 pages and hope I don't rip them. Shipping was fast enough, I haven't scanned the book entirely but here's hoping I don't have any more issues.
Response from rentbooks.comAug 27, 2015
Hi Amber - Thank you for taking the time to review us! I have noted your rental with that information. I have issued you a 10% refund due to the damage. Please allow 3-5 business days for the credit to post back to your original payment method. If there is any further damage, please let us know by sending an email to [email protected]. I apologize for any inconvenience.
Heather
Everything went very smoothly with ordering right down to getting the shipments in a timely matter. I purchased new and used and was very impressed with what I received.