Renew Youth specializes in hormone replacement therapies for both men and women, helping address issues like menopause and andropause. Established in 1999, we offer personalized treatments aimed at improving energy, libido, and overall well-being. Our approach includes custom-tailored programs based on lab results and consultations, with at-home treatments such as medications, supplements, and injections. We focus on better aging by providing solutions designed to fit individual lifestyles.
Renew Youth (renewyouth.com) has 169 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
renewyouth.com
Website
renewyouth.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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I’ve been working with Renew Youth for five years now, and while the service is on the pricey side they absolutely know what they are doing. I had been to an endocrinologist and he looked clueless compared to these folks. The service is good and I’ve especially enjoyed working with Michael
Response from Renew YouthSep 21, 2026
Thank you for putting your trust in us for these many years.
KY
Kyle
Response to emails and products…
Response to emails and products received as scheduled.
Response from Renew YouthSep 17, 2026
Thank you for taking the time to write a review!
LO
Lèo
There 99% perfect
There 99% perfect. I just sit and relax, the guys are doers!
Response from Renew YouthSep 17, 2026
Thank you! We appricate the positive words!
KS
kathy S.
The problem I seem to be having with…
The problem I seem to be having with Renew Youth is their lack of follow up. Once you go on hormones it takes a while to get it right meaning that until you do get it right, you are not going to feel good. You will be losing sleep, feeling kind of dizzy, kind of like how you feel when you get the flu. Not a good feeling. And they don't seem to care how you're feeling. They don't make sure scripts get to you when they should and no matter what you tell them how it affects you, oh well, they could care less. They tell you they will put it in stat, that it will be handled stat. That is not true. If by stat they mean a solid week for preparation and then on top of that shipping which could be another 5 days! In the meantime, you are on a hormone rollercoaster and they could care less. That's not what I expected from this company. I thought they would be more responsive. I was wrong. And they are not cheap. So you spend all this money and you are treated like nobody cares. How very sad.
Response from Renew YouthSep 17, 2026
We’re sorry to hear that this individual was dissatisfied with their experience. We take concerns regarding communication, medication fulfillment, and customer service seriously.
As a healthcare organization, we have an obligation to protect patient privacy and therefore cannot discuss individual treatment, communications, or circumstances in a public forum. We can say, however, that our team makes significant efforts to provide timely support and address concerns as they arise. Customer service is a fundamental part of our mission, and we routinely go above and beyond to assist patients when unexpected issues occur, including taking additional steps at our own expense when appropriate.
We also expect communication between our team and those we serve to remain respectful and professional. Our staff work diligently to assist patients, and we believe that mutual respect is essential to a productive provider-patient relationship.
While we regret that this experience did not meet this individual’s expectations, we stand behind our team’s efforts and commitment to providing compassionate, responsive care. We wish them well and hope they find a healthcare provider whose approach is a better fit for their needs.
GD
Glen D.
Responsive customer service
Responsive customer service. Conversation with a real live intelligent person, not a robot.
Response from Renew YouthSep 17, 2026
Thank you for noticing! And think you for the 5 stars!
KE
Kent
Great service
Great service
Response from Renew YouthSep 17, 2026
Thank you!!
JA
Jason
Great products
Great products, Amazing customer service.
Response from Renew YouthSep 17, 2026
Thank you for the kind words!
RI
Richard
Fast clear assistance and knowledgable…
Fast clear assistance and knowledgable workers, consistently
Response from Renew YouthSep 17, 2026
We appreciate you taking the time and the positive feedback!