RenewgooReviews of renewgoo.com

BBQ mitts received promptly and exactly as described. Good price and they have good heat insulating properties.

It took 10 days for it to be delivered and the pan came with a dent in the bottom.

Staff was friendly

Loved the towels and they were a great price compared to all other merchants. Quick delivery and well packed. Great purchase.

Excellent deals and the products were of great quality. I had a huge order of pillows and sheets which were all wrapped securely and the shipping was prompt. It was great!

All is damage I need my money back

Good seller. They do everything well ,that's all that needs said.

UPDATE: the company response is that I "chose" an upgraded shipping option that was mandatorily added on at checkout. I was advertised free shipping, was charged for shipping, had my order canceled in transit, and Champ Kay at renewgoo emailed that it is a PRIVILEGE to buy from them after I confronted them about it. What a joke of website. They advertised free shipping when signing up your phone number for a promo code of 10% off and free shipping. On the actual item page there was another claim of free shipping directly below the item price. There was never a disclaimer about exclusions or restrictions, so when I was still charged for shipping I brought it to customer service. They spent three days saying that I should be happy with 10% off and that shipping was expensive rather than acknowledging the screenshots I supplied showing where they promised free shipping and then charged me for shipping. After trying to deceive me by offering another 10% off coupon for a future order (which they offer up freely already through their promo texts once you sign up), they tried offering me a future store credit. This took three days of defensiveness and deceptiveness. I do not want to give you more business. When I said I was not satisfied with that solution they had UPS cancel the shipment, which was in transit. They did not notify me they were doing this. What a sham of a petty, spoiled, entitled company that advertises clearly and explicitly free shipping, charges for shipping, makes excuses, then cancels your order in the middle of it being shipped (without notice) to avoid apologizing for deceptive practices and refunding what they owed. I hope your petty "customer sevice" rep (Champ Kay was supposedly the name of the person) is worth losing the entirety of the sale, the negative reviews, and ironically the entire cost of shipping as well. All you had to do was provide the customer service of refunding a charge for shipping you advertised you wouldn't charge in the first place.