Rentalcars.comReviews of renatlcars.com

Yep garbage company, you get a quote, get there and then it goes up 3 times the amount. Will they take responsibility? Don't make me laugh

Stay away. Go direct to rental company or use other broker. This is third and last unpleasant experience with Rentalcars in my case. I booked a car to be picked up at Budapest airport from U-Save. No representative who was supposed to wait, no car, no phones picked up, nothing. I have 2 witnesses for that (reported to Rentalcars). I lost 45 mins, had to rent double expensive car from Sixt on the spot and finally got late for important meeting. When back home I reported the issue and claimed money difference between what I paid to Sixt and amount charged by Rentalcars. They refused saying that U-Save claims opposite. When I proposed witnesses written statements - no further answer.

Rented a car via Rentalcars.com (Europecar.dk) Had a really bad experience it seems their platform is optimized for profit, not for customers. They were fast and pleasant but they leave their clients out to dry not very 2020ish seems like they are lost in the last century.

I booked a car rental through rentalcars.com, stating that I would be picking the car up after 11 PM. They booked me with NU Car rentals based outside of the SFO airport. Details they failed to get right were that NU Car rentals are not on-site and more importantly closes at 10 PM. I was left stranded at the airport that night. I was not able to reach anyone from rentalcars.com to try to rectify the situation but did contact someone at NU Car rentals corporate office who immediately canceled my reservation. I am currently in dispute with Rentalcars.com on the charges, which they have so far refused to issue a refund. Renters beware. This company is difficult to get in touch with once the reservation is placed and will give you the run-around should there be an issue with your rental.

Because the rental company didn't have a car anymore even though I booked it and could show the voucher, I had to rent another car, which i did through the rental car app with Dollar rental company, I paid 263 euros, and went to the Herz desk (Dollar was at the same desk) in Barcelona. When I got there, even though there was a separate priority desk, I had to wait a long time because they let the members also skip in line at the regular desk. When it was my turn, they simply told me that they could not find my reservation anywhere, and that they did not have a car for me. So I cancelled the booking and directly went to the Europcar desk where they gave me a car immediately. Just to found out 5 minutes later by mail that the cancellation fee was 197 euro!! so they only refunded me 65 euro! I tried to contact them but there is no contact information at all available anywhere, and if you try to get a refund you must enter the rental date and email, but then there is an error that the date is in the past. Terrible!

Garbage website. Takes commissions over your head, and when you want to cancel your order "free of charge" they charge you a deposit fee. What a hoax. I was too stupid not to read the reviews and now I'm screwed.

This company it’s a SCAM! They are making money out of lies, I rent a car and after paying I recibe and email, and in the thinks to know before you pick up the car are a $2000. Rental deposit. And this is for a Toyota Corolla 2018. After calling customer service they were willing to give me the money back with off course a $50 cancelation fee. How easy it’s to make money for them Lying to people.

All is well until you need to contact them. Borderline impossible. A car hire placed only had a car 3x the price, so I wanted a refund. Rentalcars are impossible to get hold of; livechat doesn't work and no email.