Rentalcars.comReviews of renatlcars.com

Absolute Frechheit, wir haben ein PKW auf Mallorca für 4 Tage 62€ reserviert und wurden an Goldcar vermittelt. Vor Ort hat Goldcar weiter 119€ verlangt, hätten wir nicht bezahlt hätten wir kein Auto bekommen. Wir sind Abends angekommen und konnten nichts anderes machen als bezahlen. Jetzt nach Rückreise hat Rentelcars zwar 32€ erstattet, sagt aber für den Rest wären wir selber Schuld, hätten es nicht bezahlen müssen und verweisen auf ihre Geschäftsbedingungen. Eine Frechheit nicht wieder, Betrug?

It does not say that the car has winter tyres or not, how much is if it is needed. Only says you may need to hire by the law. NO INFO.

Do not use this company! They say no hidden fees yet when I was charged directly by rental company they just ignore you....why does it take 28 days to review a simple issue

Absoluter Betrug! Es gab kein Auto und keinen Ansprechpartner. Ich hatte Flüge über Ryanair nach Mallorca gebucht und von der Webseite den Leihwagen, den es nicht gab, mir aber vorab berechnet wurde. Wie sich in Palma erwies, war nicht nur ich in die Falle gegangen. Einfach Fake!

Vi bestilte igennem rentalcar til… Vi bestilte igennem rentalcar til goldcar. Afleverede vores voucher ved skranken og goldcar fik mit kort. Da jeg kom hjem var der hævet meget mere. Kontaktede goldcar som sagde de intet havde fået fra rentalcar. Vi kontaktede rentalcar som sagde de ikke kunne se noget. Efter flere mails har vi fået noget af det tilbage. Utroligt de er nogle banditter , så bestil direkte til udlejning ikke igennem rentalcars.

All they want is your money, rent at your risk! Rentalcars has zero transperancy and zero control on how they deal with rental car suppliers. The rental company couldn't provide me with a car cancelled my reservation but refusing to provide a refund. When requested for refund they play T&C cards which are unclear and never sent over email as part of email confirmation. And when requested for their Ambudsman (ADR) details, the customer service dodging the question every time.

Pay close attention to the finalized reservation info. My quoted price sounded very competitive until after I clicked "reserve" I noticed that there were $140 in "additional taxes and fees" to be paid at the time of rental. Scammers!

Stay far away from this company. Didn't get a car from Dollar, ordered through Rentalcars. We have not received the promised full refund from Rentalcar that we paid for the rental car. In August 2023, I had reserved a car while traveling to Germany. I had to collect the car on 30/8-2023 at Munich Airport after a flight from Denmark. I was shocked when I got to the "Dollar" car rental office, gave them my reservation information and was told they could not offer me a car. There were no cars available on the day of the rental. The representative told me that I was welcome to try renting a car from one of their competitors We were promised that the money would be refunded and paid into our account after our inquiry on October 22, 2023. Already there we thought that too much time had passed. Now Rentalcar wants us to prove that nothing has been transferred to our private bank account from them. We are not interested in exhibiting our private income and expenses from our bank account. I reserve the right to hold Rentalcar.com fully responsible for this matter. If Rentalcar.com has any concerns regarding Dollar's behavior - Rentalcar.com is welcome to handle them themselves and not put me - the customer - in the middle. This is very unacceptable. It seems strange and totally unprofessional that a company like Rentalcar.com cannot even guarantee the customer a refund when the reservation could not be completed.