Rentalcars.comReviews of renatlcars.com

Absolute scammers. I paid the full fee on their website then arriving at Greenmotion's very busy office in Stansted Airport was told I had to pay another £67+ if I wanted the car. As i needed to hurry I thought I could resolve the case later with the clear paperwork. A Rentalcars operative however told me that it was nothing to do with them. I shouldn't have paid, so tough. What's written in the contracts apparently counts for nothing.

Varning hyr aldrig av detta oseriös bilföretag RENTALCARS Dom anlita Firefly som ej betala ut depositionen!! Och RENTALCARS går ej att få kontakt med!!

Gives off a scammy vibe, poor system and could not get collect my car at the airport due to companies system refusing my Credic card. Went to the Alamo counter next door and got a car with the same card. Rentalcars.com could only start refund talks after rental period is over which is silly. Than they want proof of me contacting them by phone which is not possible when you just land in another country. I contacted them immediately on their chat system but it doesnt work on the phone well kept disconnecting so contacted them 2 hours later on my computer. Dint get a refund and wont book from them again. Rather use carjet in my opinion.

AVOID! They take your deposit and withhold for a totally unjustified period of time. Then their escalation process is deliberately over-complicated to dissuade you chasing to get it back.

Avoid if you can! Rentalcars.com is the worst of the worst in professional & ethical terms. Plenty of small clauses in the 3rd party (Rentalcars.com ) rental contracts resulting in really awkward Deposit Payment at the Car Rental Desk. Really, avoid if you can, better rent directly from the car rental company

Rentalcars / Surprice London Heathrow - don't bother purchasing any insurance from Rentalcars as companies such as Surprice, Heathrow simply won't recognise it. At the point of collection they will force you to pay for another insurance policy before releasing your vehicle. Not worth complaining to either company as it is simply a rip off & they don't care - simply avoid both Rentalcars and Surprice UK Consider complaining in writing to: UK Office of Fair Trading British Vehicle Rental Leasing Association European Car Rental Conciliation Service London Police – make a report. (linked not allowed)

Ik heb via Booking.com een reservering gemaakt voor een SUV. Twee dagen voor aanvang van de huurperiode kwam ik erachter dat de reservering was gewijzigd naar een kleine auto. Ik heb verschillende keren contact opgenomen met de “customer support”, maar kreeg alleen maar onzin antwoorden. En ik had de originele boekingsinformatie met de SUV informatie, maar dat hielp niets! Uiteindelijk heb ik de kleinere auto moeten accepteren omdat annuleren niet meer mogelijk was. Bovendien accepteerde het verhuurbedrijf (RecordGO) de aanvullende verzekering die ik had geboekt niet, dus om de auto daadwerkelijk te krijgen moest ik opnieuw voor de verzekering betalen.

Rentalcars is associated with scam companies that take the money of your bank account and do not return it once the car is returned. A company in Poland named VanFleet take the deposit diretcly from the bank account and with the car in excelent conditions returned, they do not return the money. Scam of rentalcar and the companies they work with. I will continue to write reviews about all this scam companies