RE/MAXReviews of remax.com

Lack of communication, mostly done by texting or on the phone, not in person.felt like our agent was looking out for their own needs, rather than ours. Had to be prompted to do things.

Remax tiene vendedores que no respetan nada me pasaron un número para hacer reserva y cuando comenté que mi escribana se comunicaba dijo ya se reservo. Cero escrupulo o era verso para recibir la plata.

My partners assigned agent, Tumi Nkuna, has been an absolute nightmare to deal with. Time and time again, she sided with the tenants even when they were clearly in breach of contract. The tenants repeatedly changed their rent payment date at their own convenience ,and were still late month after month. Instead of issuing the proper notices and protecting the landlord’s rights, Tumi told them we “can’t evict them,” effectively undermining my partner as the property owner. Communication was extremely poor. Follow-ups were rarely done. Issues such as a completely broken glass-top stove were not handled properly. Damages were not reported. Concerns were brushed aside. When the lawyers instructed that the tenants vacate the property by 16 January 2026, Tumi continued reassuring them that they didn’t have to leave. A full month later, on 14 February 2026, they were still occupying the house, making excuse after excuse. Only once we demanded our keys back did anything move forward. To make matters worse, Tumi arrived to conduct an “inspection” while the house was still full of the tenants’ belongings. What kind of inspection is done under those circumstances? We had to conduct our own inspection, taking photo and video evidence ourselves. The property has been left in a shocking state: Broken stove (never repaired) Broken cupboards Peeling paint and damaged walls Filthy, greasy walls with cockroaches in multiple rooms Blackened ceilings Broken light switches and wall sockets Yard messy, trees broken, rubble burned Grease-stained paving Municipality bill exceeding R30,000 due to unpaid monthly charges None of these issues were properly communicated to us as landlords. Throughout this ordeal, management, including David Bester (manager) and Linda Van Wyk (finance) , failed to respond to emails or take calls consistently. Escalating the matter to head office yielded no assistance whatsoever. We feel completely unsupported, disregarded, and financially prejudiced. An agent’s responsibility is to protect the landlord’s interests while maintaining professionalism,not override the landlord’s decisions or enable tenants who are clearly in breach. We will never work with RE/MAX Jacaranda again and would strongly caution other property owners to think very carefully before entrusting them with their investment.

Absolutely terrible management experience with Remax / Haven Realty. I was charged a $207 “missed maintenance appointment” fee even though someone was present to open the door. The maintenance person left, and minutes later I was hit with this charge. This is completely inaccurate and unfair. I disputed the fee, but they refused to approve the dispute, leaving me stuck with late fees and putting me in a position where I couldn’t even pay my promised rent on time because of their mistake. To make things worse, when maintenance has come, the job was done improperly and actually made the issue worse. Since then, no maintenance requests have been properly addressed or resolved. This company shows zero accountability, poor communication, and no concern for tenants. Between false charges, ignored disputes, and unresolved maintenance problems, this has been the worst rental and management experience I’ve ever had. I would strongly advise anyone to avoid renting with them.

RE/MAX Lettings is the worst agency I have ever dealt with. Extremely unprofessional and with a serious lack of communication. During our 7 years living in the property, there was no repainting and no proper maintenance carried out. Basic items were never renewed, including beds, fridge, and washing machine, despite long-term tenancy. There were no annual gas or electrical safety checks, which is a clear breach of legal requirements. After ending the contract, we requested our deposit back and had to chase the agency for several weeks just to get a response. In the end, the decision was made entirely in their favour, and we received none of our deposit back. Overall, a very poor and stressful experience. Avoid this agency, especially the Canning Town branch.

Terrible experience, forcing people, greedy as expected

Review – For Public Awareness RE/MAX Realtors – Brampton Varun Kalia’s conduct as a real estate agent was highly unprofessional and unethical. While we were lawful tenants under an active lease in West Ontario, the landlord decided to sell the property. Despite clear legal protections, we were served an N12 notice in bad faith. Following this, we experienced repeated harassment from Varun Kalia and a representative associated with the Brampton office, including persistent messages at all hours, which was distressing and inappropriate. His communication showed a serious lack of professionalism and respect, particularly toward women. There were also unannounced visits to the property in the late evening, which was unacceptable. Multiple agents acting on his behalf continued to contact and pressure us, creating a hostile and intimidating environment for tenants. We took this matter to the Landlord and Tenant Board (LTB). The case has been concluded, and the landlord was found guilty, confirming that the eviction attempt was improper. This type of behaviour damages trust, harms tenants, and reflects poorly on the real estate profession. For public awareness: If you experience similar treatment, document all interactions and report them to the LTB.

This company is a textbook example of opportunistic scamming. Entirely unregulated, with behaviour that suggests complete disregard for legal or ethical standards. Misrepresentation and fraud appear to be core to their operation. Strongly advise others to stay well clear.