RE/MAXReviews of remax.com

Nice very useful app

Leurs site est vraiment bugé, impossible de faire des recherches de biens correctement.

Extremely disappointing real estate agency, with Ivo and the so‑called “owner” Bert van der Krogt standing out in particular. Our assigned agent was not even a trained real estate professional by background; he previously worked for the Hague Tramway Company. The entire business model operates on a commission-only structure that is not shared within the office. Agents—trained internally by Remax and not certified by the NVM—earn solely from their own sales. This model does not serve the client’s best interests. In an already challenging housing market, potential buyers were not proactively forwarded or encouraged, simply because doing so would not benefit the agent personally. This fundamentally undermines the seller’s position. Throughout the sales process we received a stream of excuses about the lack of progress: “The sun is shining, people are at the beach.” “It’s raining, so people stay indoors.” We even had to facilitate open house events ourselves. Under the supervision of owner Bert van der Krogt, a sale was arranged through our paid media package for a property belonging to the daughter of agent Ivo—sold privately to a third party. At the very least, this felt highly questionable. After confronting them about this and stating clearly that we no longer wished to be represented by Remax—after three‑quarters of a year on the market—we switched agencies despite multiple threats from Bert. The NVM-certified agent who took over needed only one open house event to sell the property, and did so in a professional, transparent, and truly service‑oriented manner.

Kathleen MacDowell, very rude. Called her but her attitude just did not do it for me.

Lastweek, I called the RE/MAX reception to inquire about house for sale around Harvest Hills, where a woman answered my call. I greeted her with a good morning, but she repeatedly asked what I said. Her voice seemed distant, and I couldn't hear her clearly. As a result, I decided to end the call and redial again, assuming it was a signal issue only. Upon hanging up the phone, I immediately received a return call from the RE/MAX reception. The person on the other end sounded disgruntled, accusing me of rudeness for hanging up the phone in a very angry tone.I apologized and explained that it wasn't my intention to disrespect her. We were both having difficulty hearing each other, which prompted me to end the call and try to redial again. She abruptly ended the call without an apology or even say a goodbye. I am absolutely certain that I was not the rude one in this interaction, rather it was the RE/MAX receptionist or customer service representative who exhibited rudeness. Peace Tea ka kung sino ka man. Note: NOT SURE THE DATE BUT IT WAS LASTWEEK

Broker treated me like I reported to her. Told me I didn't have to have my attorney review the contract--wrong. I asked her several times not to go over my head, copy me when communicating with my attorney, but she boldly did so. Had to ask 3x before I got a response if she initiated a short sale--just ignored me. How do you get through to anyone there, an appropriate person, for customer service? Is it because I'm Black/woman that she took such liberties & no respect? This is business, not friendship or dating, treat everyone with respect--the 1st time!

Called to rent a $14,000 apartment in west van, SEAN HU's assistant Beijing Liu picked up his phone and we asked to see it at 2 which she said was fine, but had to check back with the owner for some details and call us back after. Not only did she not call back, when when we called she didn't pick up. I had to call back multiple times after a few hours she picked up and when I asked her about it she said oh they don't allow pets and I asked her why she didn't call back to let me know instead of letting us wait for her, she said oh I have so many calls I don't know who you are, I was waiting for you to call me back. Her attitude is rude and unprofessional, you would think someone trying to rent out a $14,000 per month apartment would provide better service and attitude. Just know whoever listed with this team, your apartment could have been rented out today, but because of their lack of service and professionalism, your home will continue to sit on the market.

I'm writing about a Review because i was defrauded by TRENT HEAD back in September 2022. I bought a house from his best friend "Mitch Morris" for 319K in Pines West. The Average Market price was 305K. After 3 years i wanted to sell my house because of financial problems (unemployed). I again had fraud "trent Head as my Agent because i trusted him. We started to list the house June 20th 2025 fro 350K and Trent Head was very optimistic at that time that he can sell the house for at least 340K. The market went down and i dropped the price to 333.333$ to get at least my downpayment of 32K back (10%). Trent Head couldn't sell the house and i terminated fraudulent Trent Head the Contract. Be aware of this man who defraud LGBTQ people like he is. I would never trust him (TRENT HEAD) agin, i would not even trust RE/MAX anymore.