I got ahold of this company to get more info on a house for sale they got back to me right away and sent me information to a agent, I emailed them he sent me a message back of 50-60 listings from all around me including ones in different states.i asked for ones cose to me and I haven't got a message back in a few days,messaged again still never got anything after a few days. I tried to sit up a viewing 3 different times and still won't message me back for it.
DZ
Danielle Z.
I was in contact with this company for…property management
I was in contact with this company for a very short amount of time in 2024 for property management, specifically with Dave Trebeek. In that short amount of time I realized how horrible his customer interaction was and quickly got help elsewhere. After backing out he put a lien on my property and didn’t say anything and I didn’t find out until I was going to sell my property. After contacting the company they have no record of me being a client and I don’t have any receipts of unpaid bills or any reason a lien would have been reasonable. Now my closing is delayed as I sort through the validity of this lien. Stay away from this group and this guy, it’s not worth it.
CP
Cedric P.
Most rude unperfessioal attitude staff…
Most rude unperfessioal attitude staff to have to deal with! Horrible communication lack of training and all around suck as a business. Poor properties for tenants and surely thing all about money and not the wellbeing of the people who rent from them. Tries everything to keep all your deposite money so you will get nothing back in return‼️
AS
Andrea S.
Ottima struttura
Consiglio le agenzie del Gruppo Remax Plan
EH
Ela H.
Unethical representation
We recently purchased a new home that unfortunately went into a power of sale. We discussed all the legal consequences of such a sale. Out of an abundance of caution, we had the now tenants of the home sign a separate agreement promising that the house will remain in the same condition as it was at the time of purchase. Their agent who now represented the bank made several assurances that they are "good people" and just "down on their luck". He promised us numerous times that the house will remain in the same condition. He had his former agents sign the separate contract and he furthermore had them send a separate email promising all of the above.
Fast forward to today
Several serious concerns have been raised regarding what appears to be a significant discrepancy between the represented condition of the home and what was ultimately delivered.
The property was not left in the agreed-upon state. Since taking possession, we have already incurred approximately $3,300 in plumbing expenses, with additional costs anticipated, and we have also spent over $4,000 at Home Depot to address immediate issues. A full report from the plumber will be available soon outlining the scope of the damage to the entire plumbing system , something that was not present at home inspection in January. We are also now facing the need to replace major appliances, as the refrigerator continues to leak, even though we were told after inspection that the towel was there because they were defrosting , the dishwasher is non-functional, and the stove is nearing failure , issues that were either undisclosed or misrepresented during the final walkthrough.
In addition, several agreed-upon chattels were removed. While a $200 e-transfer was provided, this amount does not reasonably reflect the value of the missing items. Other concerns include the removal of the furnace filter and shelving adjacent to the fireplace and closet rods.
The condition of the carpets is also unacceptable, with strong urine odours and visible staining throughout the home. This odour was not present at final walkthrough which is highly disconcerting. Despite multiple cleaning attempts, the issue persists and may require professional remediation or full replacement.
Lastly, construction debris, including leftover concrete, was left on the property and must now be removed at additional expense.
We have been advised by Remax that there is absolutely nothing that they can do, despite the unethical representation of their agent.
JM
JM
Displaced Service Member
My client was extremely disappointed with the service provided by RE/MAX North San Antonio Property Management. As a service member, we requested a one-month lease extension due to a PCS order, which was beyond her control. Unfortunately, the company refused to accommodate this request, showing little understanding or flexibility for a situation that directly impacts military families.
What made the experience even more frustrating was the manner in which they communicated. Their text correspondence was rude, dismissive, and lacked any empathy for the challenges her family was facing. As a result, her family was displaced during a highly stressful and unavoidable transition, causing unnecessary hardship.
A property management company should be understanding, professional, and responsive--especially when dealing with service members and their families. Sadly, RE/MAX North San Antonio failed in all these areas. I would not recommend their services to anyone who values professionalism, compassion, or fair treatment.
TA
Tarnia
Horrifying experience.
Horrifying experience.
Ignored every instruction.
Ignored my minimum acceptance.
Ignored my request to cancel the open home due to a family member suddenly becoming seriously ill. I was harassed and coerced while my family member was taking her last breath in palliative care.
Straight after being told of the passing, adrian Schmidt called and asked for my washing machine and dryer as his and his girlfriend jennifer Caulfield broke down.
Ignored my explicit instructions to wait for another buyer, a local, a teacher.
False claims were made after building and pest to reduce the price by Adrian Schmidt.
The contract was all about the buyers, including a 17-day timeframe to find another property and my home was undersold for what it has.
I was left homeless with kids.
The buyers they chose, went against Real Estate Institute of Queensland standards with RE/MAX support, moving in before settlement, claiming the house before settlement, vulgar language towards my kids with the agent allowing it, buyer “ran” towards me as if he was going to assault me with the agent allowing it, claiming brand new aircons not working, ripped the house apart looking for faults including in the roof and calling police while in MY home as they were told no, with the agency allowing the abusive behaviour. Cleary these first homebuyers can’t afford the property and tried to rip me off with Remax encouraging the extortion.
He and his partner, Jennifer Caulfield, both “ganged” up on me to push the sale through while grieving.
The principal- melina was notified in email, she was “horrified” at the behaviour, acted quickly at the time, but on settlement day went back on everything that had been said. Melina herself went against my explicit instructions that all communication was to be in writing, she called and I recorded the 45 minute conversation. No wonder Adrian and Jennifer’s conduct is the way it is with the principal herself ignoring explicit instructions.
Deleting google reviews.
Disgusting behaviour.
Taking advantage of death. No human decency, and no respect.
DL
Donald L.
Bad bad
Every one is right ! lets sell low to get money for them not you, don't use Re/Max