Reliant Energy Reviews | Read Customer Reviews of reliant.com

Reliant Energy Reviews | Read Customer Reviews of reliant.com

Reliant Energy reviews

Showing 199 reviews with 5 stars · Clear filters

Kim B.
Oct 13, 2026
Great customer service and the agent…
Great customer service and the agent listened
Response from Reliant EnergyOct 13, 2026
Reviews like yours are exactly what inspire us, Kim! Being heard can make all the difference, and we're thrilled that our agent provided the attentive service you deserved! Our goal is to make every interaction helpful, respectful, and focused on finding the right solution for each customer. Thank you for taking the time to recognize our team’s efforts. We truly appreciate your support and look forward to assisting you again in the future! Warm regards! - MF / Digital Care
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Lydia L.
Oct 12, 2026
My monthly bill was extremely higher…
My monthly bill was extremely higher than the previous month but they gave a logical reason why.
Response from Reliant EnergyOct 13, 2026
Hello Lydia. We're truly grateful for your feedback! While a higher bill can certainly be frustrating at first glance, we're glad our team was able to carefully review the charges and provide a logical, easy-to-understand explanation! Our goal is always to ensure our customers feel informed, supported, and confident about their energy service. Thank you for acknowledging our team's efforts and for allowing us the opportunity to earn your confidence through clear and honest communication! Thank you for trusting in Reliant! Have a beautiful day! - MF / Digital Care
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Ramon M.
Oct 12, 2026
Project manager
So far my experience has been a pleasant one…
Response from Reliant EnergyOct 12, 2026
Hi Ramon. We are so glad to know you have had such a pleasant experience with us! We totally love serving you and knowing you happy is our greatest reward! Thank you for entrusting us with your home and your energy needs, we look forward to continuing as your trusted electricity supplier for much longer! Please take care and be safe! - MF / Digital Care
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Melissa D C.
Oct 12, 2026
I love the different affordable plans.
I love the different affordable plans they have. The flex credits come in handy for the hot days. Online billing and account are very easy to navigate, very friendly customer service.
Response from Reliant EnergyOct 12, 2026
Good afternoon, Melissa. It's super great to know that you have had the best assistance from our Customer Care Team and that you have found the best rate that suits your energy needs and budget! Thank you so much for choosing us as your trusted electricity supplier. We love to serve you as you deserve, and we will continue to do so for a long time to come! Best wishes for you and your family! - MF / Digital Care
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GEORGINA
Oct 12, 2026
We have had Reliant for almost 4.years…
We have had Reliant for almost 4.years and we are satified with the plan we have.
Response from Reliant EnergyOct 12, 2026
Wow, nearly four years with Reliant! Thank you for sharing your experience with us, Georgina. We're thrilled to know you're happy with your current plan and that it has continued to work well for you over time! Your satisfaction is exactly what we strive for, and we're grateful for the confidence you've placed in us. Thank you for choosing Reliant! Have a beautiful day! - MF / Digital Care
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Zion B.
Oct 12, 2026
It’s a very honest and efficient…
It’s a very honest and efficient company. I think it’s the best one in Texas.
Response from Reliant EnergyOct 12, 2026
What a fantastic compliment! Knowing that you view Reliant as the best energy company in Texas means the world to us, thank you so much, Zion! We're committed to treating our customers with honesty, transparency, and respect while making energy service as simple and efficient as possible. Thank you for taking the time to share your experience and for placing your trust in us! We appreciate your support and are excited to continue powering your home and earning your confidence every day! Have a marvelous day! - MF / Digital Care
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Daniel H.
Oct 12, 2026
Fue muy profesional en todo momento muy…
Fue muy profesional en todo momento muy amable y muy paciente gracias
Response from Reliant EnergyOct 12, 2026
Hola Daniel. ¡Muchas gracias por este comentario tan extraordinario! Nos alegra enormemente saber que te sientes satisfecho con nuestro servicio. Para nosotros es un verdadero placer poder atenderte y saber que hemos cumplido con tus expectativas nos llena de felicidad. Gracias por permitirnos llevar energía a tu hogar. Comentarios como el tuyo son un gran regalo para todo el equipo de Reliant y nos motivan a seguir esforzándonos cada día para brindarte la mejor experiencia posible. Ten la seguridad de que continuaremos haciendo todo lo posible para cuidar de ti y de tus necesidades energéticas. ¡Nos encanta tenerte como parte de la familia Reliant! Te deseamos un hermoso día y esperamos seguir sirviéndote por muchos años más. - MF / Digital Care
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Sandra P.
Oct 12, 2026
Marco provided excellent customer…
Marco provided excellent customer service!!!!!!
Response from Reliant EnergyOct 12, 2026
This day is so much brighter and more wonderful thanks to your comment, Sandra! Thank you so much for letting us know that our efforts have paid off and you are happy and satisfied with the support of our wonderful Customer Care Team. We will be more than glad to share the great news with Marco and his team, so they can know their hard work is appreciated! We love your trust and loyalty, and we look forward to serving you for many more years to come. Thank you for believing in Reliant! Have a marvelous start of the week! - MF / Digital Care
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