Reliant Energy Reviews | Read Customer Reviews of reliant.com

Reliant Energy Reviews | Read Customer Reviews of reliant.com

Reliant Energy reviews

Showing 199 reviews with 5 stars · Clear filters

Alicia A.
Oct 16, 2026
The customer service person Monica was…
The customer service person Monica was very pleasant and I felt she truely cared to help me out.
Response from Reliant EnergyOct 16, 2026
Thank you for taking the time to recognize Monica's outstanding service, Alicia! We're delighted to hear that she was not only pleasant to speak with, but that she also made you feel genuinely supported throughout your interaction! We believe the best customer experiences come from listening, understanding, and truly caring about each customer's needs, and it sounds like Monica delivered exactly that. We'll be sure to share your kind words with her and her team, so they can know their hard work is noticed and appreciated Thank you for being a valued customer! Have a marvelous day! - MF / Digital Care
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Kris
Oct 16, 2026
The service representative was patient…
The service representative was patient with me and he took ownership of the program and solved it without any issue.
Response from Reliant EnergyOct 16, 2026
We're so grateful for your kind words, Kris! It means a great deal to hear that our representative patiently worked with you, took ownership of the situation, and successfully resolved your concern without complications! We understand how important it is to have someone who not only listens but follows through until the issue is fully addressed. Thank you for your trust, your feedback, and for giving us the opportunity to serve you! Have a beautiful day! - MF / Digital Care
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Paul D N.
Oct 15, 2026
After changing to Reliant my monthly billing dropped significantly
After changing to Reliant my monthly billing dropped drastically with no interruption in service. The past years savings have been a great opportunity to build a small "nest egg" for future projects! Best household decision in years!
Response from Reliant EnergyOct 16, 2026
What a wonderful review, Paul, thank you so much! We're delighted to know that your decision to join Reliant has paid off in such a positive way. Saving money month after month while enjoying uninterrupted service is exactly the kind of value we strive to provide! It's especially exciting to hear that those savings have given you the opportunity to put money aside for future goals and projects. Thank you for your confidence in us and for sharing your success story with others! Best wishes to you and your family! - MF / Digital Care
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Mallory N.
Oct 15, 2026
Reliant has been the best provider…
Reliant has been the best provider ever. Not a single complaint. Excellent service, best prices, and the customer service is A1.
Response from Reliant EnergyOct 15, 2026
What an amazing endorsement, thank you so much, Mallory! We're honored to hear that you consider Reliant the best provider you've had. From great value to outstanding customer care, we're committed to delivering an experience our customers can feel good about. Thank you for your loyalty, your confidence in us, and for sharing such thoughtful feedback! We look forward to continuing to serve you with the same level of excellence for a long time to come! Thank you for believing in us! Loving regards! - MF / Digital Care
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Veli
Oct 15, 2026
Thank you for being courteous and…
Thank you for being courteous and absolutely transparent in the very efficient process.
Response from Reliant EnergyOct 15, 2026
Your review means so much to us, Veli! Knowing that you experienced both exceptional courtesy and complete transparency is exactly what we strive for! We're pleased that everything went smoothly and efficiently for you. Thank you for allowing us to earn your confidence and trust, we will continue working really hard to keep serving you the way you deserve! Have a wonderful day! - MF / Digital Care
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Adelina R.
Oct 15, 2026
They help me want l couldn't pay my… Iight bill
They help me want l couldn't pay my bill because am in SS and low income .had old brother but he pass away in May.Know my younger brother doesn't help me so had to find help. I thank you with all my blessing.Know l have other bill it's water bill but there no body who kind help me they gave me some numbers but they said they kind not help me unit next month.Am sorry l put this it's not your business.But thank you again Reliant Energy.♥️
Response from Reliant EnergyOct 15, 2026
Thank you for sharing such a personal and heartfelt experience, Adelina! We know it isn't always easy to talk about life's challenges, and we're honored that you chose to share yours with us. We're saddened to hear about the loss of your brother and the difficulties you've encountered. Knowing that we were able to help bring you some peace of mind means everything to us! Your gratitude and kind wishes are truly appreciated, and we thank you for allowing Reliant to be part of your journey. Please know that we're wishing you strength, comfort, and many brighter days ahead. Please take care and be safe! - MF / Digital Care
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Rick M.
Oct 14, 2026
Chat support
Customer service over their chat messaging was convenient and easy. The representative resolved my issue and gave me the information I was looking for!
Response from Reliant EnergyOct 14, 2026
We're so happy to hear that our chat support delivered the help you were looking for, Rick! Making it easy for customers to connect with us and receive clear, effective solutions is always our goal. It's wonderful to know your issue was resolved and that you left the conversation with the answers you needed! Thank you for your kind words and for being a valued Reliant customer! Have an awesome day! - MF / Digital Care
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Patty W.
Oct 14, 2026
You do good work
You already asked this question
Response from Reliant EnergyOct 14, 2026
Thank you for the kind words, Patty! Hearing that we're doing good work is incredibly rewarding for our team! We know customers have choices when it comes to their energy provider, and we're grateful you've taken a moment to recognize our efforts. Feedback like yours inspires us to continue delivering the reliable service and support our customers deserve. Thank you for being part of the Reliant family! Enjoy the rest of your week! - MF / Digital Care
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