Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 4, 2026

Bill, thank you so much for your wonderful feedback! We are absolutely delighted to have you as part of the Reliant family and truly appreciate the trust you have placed in us as your electricity provider! It means a great deal to know that we've been able to meet your expectations and provide you with the service you deserve. Your satisfaction is our top priority, and hearing that you've had such a positive experience makes our day! Thank you for choosing Reliant and for taking the time to share your kind words. We are honored to serve you and will continue working hard every day to provide exceptional service, innovative solutions, and the outstanding customer experience you deserve. We look forward to powering your home and earning your trust for many more years to come! Have a terrific day! - MF / Digital Care

Response from Reliant EnergySep 4, 2026

Thank you so much for your wonderful review, Fidencio. We are truly honored to have earned your trust and loyalty for more than 20 years! Knowing that our team has consistently been there for you whenever you've needed assistance, going above and beyond to provide the help and support you deserve, means the world to us. Delivering reliable service and exceptional customer care is what we strive for every day, and it is incredibly rewarding to know that our efforts have made such a positive impact on your experience! Thank you for making Reliant a part of your home for so many years. We deeply appreciate your continued confidence in us and look forward to serving you for many more years to come. Customers like you are the reason we love what we do! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 4, 2026

Hi Lakeisha. Thank you so much for your fantastic feedback! We are thrilled to hear that your representative was able to provide the support you needed and take the time to explain everything clearly and thoroughly. At Reliant, we believe that exceptional customer service means not only answering questions but also making sure our customers feel informed, confident, and supported every step of the way. It's wonderful to know that your representative was able to identify a solution to your concern and turn your experience into such a positive one! We truly appreciate you taking the time to recognize the great service you received. Your kind words mean a lot to our team and inspire us to continue delivering the outstanding care our customers deserve. Thank you for choosing Reliant, and we look forward to being here for you whenever you need us! Have a fantastic day! - MF / Digital Care

Response from Reliant EnergySep 3, 2026

Thank you for your incredible loyalty and for taking the time to share your experience with us, Lisa! We are truly honored to have earned your trust for 47 years. It's wonderful to know that your service has been reliable enough that you've never had a reason to contact us with a concern! We sincerely appreciate the opportunity to serve you and are grateful for your continued support over the years. Thank you for being such a valued customer! We look forward to powering your home for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 3, 2026

Thank you for taking the time to share your awesome experience with us, Ismael! We are delighted to know that our Customer Care representative was able to assist you and help put your mind at ease regarding your situation! Providing caring, professional, and attentive service is very important to us, and it's wonderful to hear that your interaction left you feeling better and more confident. We truly appreciate your feedback and the opportunity to serve you! Thank you for choosing us, and please know we're always here whenever you need assistance. Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

¡Gracias por este comentario tan entusiasta, Teresa! Nos alegra mucho saber que está satisfecha con la atención y el cuidado que le brindamos, y que está aprovechando los diferentes servicios que tenemos para usted. ¡Gracias por confiar en Reliant; nos encanta atenderla y esperamos seguir haciéndolo por muchos años más! ¡Que tenga un día maravilloso! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

What a fabulous comment, Paul! Thank you so much for sharing it with us! It is a great honor to energize your home; you and your entire family are a fundamental part of the wonderful Reliant community! Thank you for allowing us to energize you, we love serving you as you deserve and look forward to continuing doing so for many more years to come! Please know that it is a wonderful gift for us to have your trust and loyalty! We always wish you the best! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

We are very excited and proud to know that Carlos provided you with the best assistance and took care of you as you deserve, Michele! Everyone at Reliant loves serving you, and we are dedicated to improving every day to always meet your expectations in the best way possible, so thank you for sharing this great comment with us! It will be a pleasure to send our congratulations to Carlos, so that he and the amazing Chat Team can know that their efforts have yielded the best results and have made you feel how much we care about you! Have a fabulous day! - MF / Digital Care