Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 7, 2026

We are thrilled to know that you've found everything you needed in us, Natasha. Thank you for this wonderful comment! We are very happy to have you in our family! Your satisfaction is the most important thing to us, which is why we work hard with the firm purpose of always taking the best care of your home and your energy needs! So thank you for choosing Reliant to power you; we love being part of your home and will continue working hard to always exceed your highest expectations! We are amazed to know you're recommending us to your family and friends. Please be sure to take advantage of our refer-a-friend program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Have a fabulous day! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

We're delighted to hear such wonderful feedback, Robert! Thank you for taking the time to share your experience with Reliant. It's fantastic to know that our plan options, pricing, and Average Billing program have made such a positive impression on you! We work hard to provide energy solutions that offer both value and flexibility, while helping customers enjoy a more predictable billing experience. Hearing that our Average Billing program stands out as the best you've experienced is truly rewarding and means a great deal to our team! Thank you for your trust and for choosing us. We appreciate the opportunity to serve you and look forward to keeping you powered with the excellent service you deserve for years to come! Have a great start of the week! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Hi Ruth. We're thrilled to hear about your experience! Thank you for taking the time to share your kind words. Providing fast, friendly, and reliable service is what we strive for every day, so it's wonderful to know we delivered the level of care you deserve! Your feedback means a great deal to our team and serves as motivation to continue providing exceptional service to our valued customers. We truly appreciate your trust in us and are grateful for the opportunity to serve your energy needs! Thank you for believing in Reliant. We look forward to continuing to provide you with the great service you've come to expect for many years to come! Have a wonderful day! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Wow! Twenty years of loyalty is truly something special, and we couldn't be more grateful for your continued trust in Reliant, Vicki. Thank you for taking the time to share your experience with us! It means so much to know that through multiple moves and different stages of life, you've chosen to bring Reliant along every step of the way. Hearing that we've consistently provided you with excellent service and affordable rates is exactly what we strive for, and we're honored to have earned your confidence over the years! Your recommendation is one of the highest compliments we can receive. Thank you for being a valued member of the Reliant family for more than two decades. We look forward to serving you for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Hi Terry. As an out-of-state property owner, we understand how important it is to have a simple, hassle-free setup process and a customer service team you can depend on from afar. It's wonderful to know that your enrollment experience was smooth and that our team was able to provide the support and guidance you needed along the way. We strive to make managing your energy service as convenient as possible, no matter where you are, and feedback like yours lets us know we're on the right track! Thank you for choosing Reliant and for trusting us with your energy needs. We truly appreciate your kind words and look forward to continuing to provide the reliable service and support you deserve for years to come! Have an amazing day! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

We're so grateful for your amazing feedback, Kenneth! It’s wonderful to hear that you've found a plan and rate that truly fit your needs. What makes your review even more special is knowing that our customer service team has been there for you whenever questions arise. We believe energy should be easy to understand, and we're delighted that our representatives took the time to explain everything clearly, patiently, and thoroughly. Helping our customers feel informed and confident is always our goal! Thank you for choosing Reliant and for recognizing the care and dedication of our team. Your trust means the world to us, and we look forward to continuing to provide you with outstanding service, great value, and support whenever you need us! Our best wishes to you and your family! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

We're so happy to hear that your experience as a new Reliant customer has been such a positive one, CazzLOGGY! Welcome to the Reliant family and thank you for taking the time to share your feedback! We know that choosing a new energy provider, especially after relocating from another state, is an important decision. That's why we're thrilled to know you've been loving the service so far. Our team works hard to make every customer's transition as smooth and stress-free as possible while providing the reliable support and service they deserve! Thank you for placing your trust in Reliant. We're excited to have the opportunity to serve you and look forward to delivering an exceptional experience for a long time to come. Welcome aboard! Have an awesome day! - MF / Digital Care

Response from Reliant EnergySep 4, 2026

We are delighted to hear that Gaddy was able to provide the support and guidance you needed during a challenging situation, Monica! At Reliant, we understand how stressful payment concerns can be, and we're thrilled to know that Gaddy not only helped address your immediate needs but also took the time to explain the options available to help you avoid service interruption. Providing clear information, personalized solutions, and genuine care is what we strive for with every customer interaction. We will be sure to share your kind words with Gaddy and recognize her for the outstanding service she provided! Team members like her truly embody our commitment to helping customers and making a positive difference whenever they reach out to us. Thank you again for choosing Reliant and for allowing us the opportunity to assist you. We greatly appreciate your trust and look forward to continuing to serve you for a long time to come! Have a marvelous day! - MF / Digital Care