Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 9, 2026

Hi there! Your trust and loyalty for more than 30 years it's a great privilege for all of us at Reliant! Thank you for sharing this endearing comment with us. We are thrilled to know we have exceeded your expectations and you're happy with our services! There's no bigger complement that when our customers say that they would recommend us to their family and friends. Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We are happy to have you in our amazing team and look forward to continuing to power your home for a lot more years to come! Best wishes to you and your family! - MF / Digital Care

Response from Reliant EnergySep 9, 2026

Good morning, Natalie. We are truly honored by your wonderful feedback! Thank you for choosing Reliant and allowing us to serve you for more than 20 years. Loyalty like yours means so much to us, and we're thrilled to know you've found us reliable, informative, and committed to our customers throughout the years! It's especially rewarding to hear that our representatives have taken the time to answer your questions and provide the support you deserve. Delivering exceptional service remains our top priority, and your kind words inspire us to keep doing our very best! Thank you for being such a valued part of the Reliant family. We look forward to continuing to power your home and earning your trust for many years to come! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 9, 2026

We are delighted to hear that you feel confident and cared for with Reliant as your energy provider, Barbara! Thank you for taking the time to share your experience and for recognizing our commitment to providing reasonable rates and exceptional customer service. Knowing that you feel secure and supported means a great deal to us. We work hard every day to deliver reliable energy solutions while putting our customers at the heart of everything we do! Thank you for being a valued member of the Reliant family. We truly appreciate your trust and look forward to serving you for many years to come! Have a great day! - MF / Digital Care

Response from Reliant EnergySep 9, 2026

Hello Oralia. We are thrilled to hear that our Reliant representatives have been so helpful! Thank you for taking the time to share your experience and recognize the efforts of our team. Providing friendly, knowledgeable, and caring service is something we take great pride in, so it means a lot to know that our representatives have made a positive impact. We understand how important it is to have support you can count on, and we're delighted that our team was able to assist you and make your experience a great one. Thank you for choosing Reliant and for placing your trust in us. We truly appreciate the opportunity to serve you and look forward to continuing to provide the exceptional service you deserve for many years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 9, 2026

We are truly touched by your incredible message and the remarkable loyalty your family has shown Reliant through the generations, Rosa Ann! Knowing that your grandmother trusted us, that you've been with us throughout your 46 years of marriage, and that Reliant has been a part of your life for so many decades is an honor beyond words! Customers like you are the heart of our company, and we are deeply grateful for the trust and confidence you've placed in us year after year. To have been able to serve your family across generations is something we cherish, and it inspires us to continue providing the reliable service and care our customers deserve. Thank you for being such an important part of the Reliant family. Your lifelong loyalty means the world to us, and we look forward to continuing to power your home and serve you with the same dedication for many years to come! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 8, 2026

Reading your review truly warms our hearts, Juanita. Thank you for being a loyal Reliant customer for more than 15 years! Knowing that you've trusted us through the years, and even chose to bring Reliant with you when you moved, means more to us than words can express! Building long-lasting relationships with customers like you is what we're all about, and we're so grateful to have been part of your journey. Your kind words about our service are incredibly meaningful, and your recommendation is one of the greatest compliments we could receive. Please be sure to take advantage of our refer-a-friend program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Thank you for your continued trust, loyalty, and support. We're honored to power your home and look forward to being there for you for many years to come. You're a valued part of the Reliant family, and we couldn't be more grateful! Have an awesome day! - MF / Digital Care

Response from Reliant EnergySep 8, 2026

Thank you so much for this amazing review, Sara! It truly means a lot to us to know that you've trusted Reliant for so many years. Customers like you are the reason we love what we do, and we're incredibly grateful for the opportunity to serve your home and family year after year! We're thrilled to hear that our customer service team and energy solutions have continued to meet your expectations. Building lasting relationships with our customers is important to us and knowing we've earned your loyalty over the years is the highest compliment we could receive! Thank you for being such an important part of the Reliant family. We sincerely appreciate your trust, support, and loyalty, and we look forward to being here for you for many more years to come! Have a fantastic day! - MF / Digital Care

Response from Reliant EnergySep 8, 2026

Hello Ashley. We're so glad to hear that your move-out process was quick and hassle-free. We understand that moving can be a busy and sometimes stressful time, so it's wonderful to know that our chat team was able to assist you efficiently and make canceling your service simple and convenient! Providing easy, reliable support when our customers need it most is always our goal, and your feedback lets us know we're on the right track. We truly appreciate the opportunity to have served you and thank you for choosing us. We wish you all the best in your new home and hope to have the opportunity to serve you again in the future! Best regards! - MF / Digital Care