Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 16, 2026

Hello Aretha. Thank you for your incredible loyalty and for being part of the Reliant family for so many years! We're truly honored by your kind words and thrilled to hear that you've found us to be dependable, professional, and caring throughout your experience! Providing excellent customer service and helping our customers find affordable energy solutions are always top priorities for us. It's wonderful to know that our team has taken the time to answer your questions, explain things clearly, and make you feel supported every step of the way! Your trust and continued confidence mean the world to us. Thank you for choosing Reliant and for sharing such a thoughtful recommendation. We look forward to serving you for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 15, 2026

Thank you for sharing such an incredible review, Thomas! We're thrilled to hear that your experience with Reliant was so smooth and hassle-free. Knowing that you were able to get service set up with no deposit, a quick phone call, and power at your new apartment within just a couple of days is exactly the kind of experience we strive to provide! As a new customer, your satisfaction means the world to us. We work hard to make the enrollment process simple, convenient, and stress-free, so it's wonderful to know we delivered on that promise. Thank you for choosing Reliant and for taking the time to share your experience! We're honored to have you as part of the Reliant family and look forward to serving you for many years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 15, 2026

Hello Isaiah. Thank you for your kind words! We're honored to know that you've found Reliant to be both fair and dependable. Our team works hard to provide consistent service, competitive energy solutions, and a customer experience you can count on! Feedback like yours lets us know we're on the right track. We truly appreciate your trust and loyalty, and we look forward to serving you for many years to come. Thank you for being a valued customer, we love to serve you! Have a great day! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Wow, thank you for the enthusiastic 5-star review, Jewel! "Very smooth!!!!!" is exactly the kind of experience we strive to provide every customer. From start to finish, our goal is to make things simple, straightforward, and hassle-free, so we're delighted to know we hit the mark! We sincerely appreciate your trust and your kind feedback. Thank you for being a valued customer, and we look forward to continuing to provide you with smooth service and reliable energy for years to come! Thank you so much for believing in Reliant! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Good morning, Mike. Thank you for sharing your experience with us. We're happy to hear that our associate was able to answer all your questions and help clarify the billing issue. Providing clear, helpful support is always our goal, and we're glad we could assist you in resolving the concern regarding your account! Thank you for choosing us, and please don't hesitate to reach out if you ever need assistance in the future, we'll be more than ready to help in any way we can. Have a great start of the week! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Thank you so much for your incredible loyalty and for providing us with this phenomenal comment, Samson Pascua! Knowing that you've trusted Reliant for more than 18 years means the world to us. We're especially grateful for your kind words about our team and the support you've received over the years. We understand that life can bring unexpected challenges, and we're glad we've been able to work with you to find solutions when you needed them most! Your recognition of our commitment to listening, providing professional service, and finding win-win resolutions is truly appreciated. Customers like you are the reason we strive to deliver our best every day! Thank you for being a valued member of the Reliant family. We look forward to serving you for many more years to come! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Hello Linda. Thank you for sharing your experience! We're thrilled to hear that Paschall A made your switch to Reliant smooth and hassle-free. We take great pride in providing friendly, knowledgeable service, and it's wonderful to know that your experience at the Walmart location in Mineral Wells, TX exceeded your expectations! We'll be sure to pass along your kind recognition to Paschall A. Thank you for choosing Reliant, and welcome to the family! We're excited to serve your energy needs for years to come! Have a wonderful week ahead! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Thank you for such an amazing review, Shawna! We are truly honored to have earned your trust over the past 5 years. Knowing that you feel supported not only as a customer, but also as a person, means the world to us! We understand that unexpected financial challenges can happen, and we're grateful for the opportunity to work with you and provide solutions when you needed them most. Your kind words about our commitment to helping customers and treating you with care and understanding are incredibly meaningful. We strive to deliver more than electricity by building lasting relationships and being there for our customers through every stage of life! Thank you so much for recommending us to your friends and family, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We appreciate your loyalty and look forward to continuing to serve you for many years to come! Loving regards! - MF / Digital Care