Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 21, 2026

We are so happy to hear about your positive experience with our customer care team, Walt! Providing friendly, patient, and personalized support is something we take great pride in, and we're delighted to know that our representative took the time to explain everything clearly and help you with all of your questions! Your kind words mean a great deal to us. We understand how valuable it is to speak with someone who genuinely listens and is committed to helping, and we're thrilled that this was reflected in your experience. Thank you for choosing Reliant and for recognizing the dedication of our team! We truly appreciate your trust and look forward to continuing to provide the exceptional service you deserve! Have a fantastic day! - MF / Digital Care

Response from Reliant EnergySep 21, 2026

We're thrilled to hear your about wonderful experience, Penny! For decades, Reliant has been proud to serve Houston-area communities, and it's especially rewarding to know that you value our commitment to fair pricing, clear communication, and dependable service. Providing our customers with reliable energy and keeping them informed every step of the way is at the heart of what we do! We're also pleased to hear that you've had positive experiences with how we address and resolve issues when they arise. Your trust and confidence mean so much to us, and we're grateful for the opportunity to continue serving your energy needs. Thank you for being a valued Reliant customer and for taking the time to share your experience! Have a nice day! - MF / Digital Care

Response from Reliant EnergySep 21, 2026

Hi Charles. We are excited to hear that Reliant has been your trusted energy provider at each of your residences! Knowing that you've continued to choose us over the years is truly the highest compliment we can receive. We're especially honored that you describe us as living up to our name by being reliable! Thank you for your continued loyalty and confidence in our team. We remain committed to delivering dependable service, quality support, and the peace of mind that comes from having an energy provider you can count on! We sincerely appreciate your kind words and look forward to serving you for many years to come! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 21, 2026

We are excited to hear about your excellent experience with Reliant, Robert! It's wonderful to know that our team was able to help you extend your already great plan and make the process of activating service at your new address smooth and hassle-free! Providing exceptional customer service and simple, stress-free solutions is what we strive for every day. Your kind words mean so much to us, and we're grateful for the opportunity to continue serving your energy needs! Thank you for choosing Reliant and for taking the time to share your feedback. We truly appreciate your trust and look forward to serving you for a lot more years to come! Have a wonderful week ahead! - MF / Digital Care

Response from Reliant EnergySep 21, 2026

Hello Vicki. We are so grateful for your loyalty and for being a Reliant customer for so many years! It's wonderful to hear that you've consistently enjoyed great service and that reaching our customer service team has been easy and helpful! We know how important it is to get clear answers when you need them, and we're delighted that our team has been able to provide the support and guidance you're looking for. Thank you for taking the time to share your experience. Your continued trust means so much to us, and we're honored to be your energy provider! We look forward to serving you with the same reliable service and dedicated customer care for a lot more years to come! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 21, 2026

We are pleased to hear that our commitment to staying connected and following up has made a positive impression, Waverly! At Reliant, we believe great service goes beyond a single interaction, and we're dedicated to providing ongoing support whenever our customers need us! Thank you for taking the time to share your feedback. We truly value your trust and appreciate the opportunity to serve you! We look forward to continuing to provide the dependable service and care you deserve for much longer! Have a fabulous day! - MF / Digital Care

Response from Reliant EnergySep 16, 2026

Thank you for your wonderful comment, Naomi! We’re honored to hear that you feel our customers come first. Providing exceptional service and being available to help when our customers need us is something we take great pride in. Whether it's answering questions, offering support, or working together to find solutions, we're committed to making every experience a positive one! Your kind words mean so much to our team and serve as a great reminder of why we do what we do every day. Thank you for placing your trust in us and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you for many years to come! Have a great day! - MF / Digital Care

Response from Reliant EnergySep 16, 2026

Thank you for this awesome review, Idalia! We are thrilled to hear you're loving your fixed-rate plan! Knowing that you appreciate the stability, value, and peace of mind it provides truly makes our day. Our goal is to offer plans that fit our customers' needs while delivering reliable service every step of the way! Thank you for choosing Reliant and for taking the time to share your experience. We appreciate your trust and look forward to continuing to serve you for a lot more years to come! Please take care and be safe! - MF / Digital Care