Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 23, 2026

Thank you for sharing such a heartfelt comment, indianangeltx! We're truly grateful for the trust you've placed in Reliant over the years. Knowing that our representatives have been able to provide understanding and support during challenging financial times means so much to us! We understand that managing expenses on a fixed income can be difficult, and we're proud to hear that our team has consistently treated you with the care, compassion, and respect you deserve. Your kind words are wonderful recognition of their commitment to helping our customers find solutions when they need them most! Thank you for being part of the Reliant family. We sincerely appreciate your loyalty and look forward to continuing to serve you for many years to come! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 23, 2026

We're pleased to hear that our team took the time to listen to your concerns and provide support tailored to your needs, Brenda! Helping our customers find the plan that best fits their situation is a top priority, and we're delighted that we were able to offer an option that provided even greater value. It's especially rewarding to know that you felt heard and supported throughout the process! We truly appreciate your trust and the opportunity to serve you. Thank you for choosing Reliant to power your home; we look forward to continuing to provide you with excellent service for many more years to come! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 23, 2026

Thank you for choosing Reliant, and welcome to the family, KL! We're absolutely thrilled to hear how excited you are about your decision to join us! Knowing that your neighbors' positive experiences helped lead you to Reliant makes your feedback even more special. We love hearing that you're looking forward to enjoying the savings, benefits, and peace of mind that come with being our customer! Your enthusiasm truly brightens our day, and we're honored to have earned your trust. Thank you for sharing your excitement with us, and we look forward to delivering the exceptional service and value that have your bingo friends talking. Welcome aboard, and here's to many happy years with Reliant! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 23, 2026

Hello David. We truly appreciate you taking the time to share your experience. It's wonderful to hear that Reliant has stood out as a provider that exceeds your expectations! Our team is committed to delivering reliable service, valuable energy solutions, and a customer experience that sets us apart, so your recognition means a great deal to us. Knowing that we've made a positive impression compared to other providers is both rewarding and encouraging! Thank you for choosing Reliant and for your confidence in us. We look forward to continuing to provide the exceptional service and value you deserve for years to come! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 23, 2026

Good morning, Connie. We sincerely appreciate you taking the time to recognize Nestor's exceptional service! We're delighted to hear that he provided such knowledgeable, courteous, and helpful service during what sounds like a stressful time. We understand how important it is to have someone you can rely on when challenges arise, and we're thrilled that Nestor's expertise and professionalism helped make the process easier for you. We'll be sure to share your kind words with him and recognize the positive impact he made! Thank you for choosing us and for taking the time to leave this wonderful review. We truly appreciate your trust and are honored to have been able to support you when you needed it most! Have an exciting day! - MF / Digital Care

Response from Reliant EnergySep 22, 2026

Thank you for being one of our earliest customers and for trusting Reliant for more than 24 years, TexasBoomer! We are truly honored to have had the opportunity to serve you for so long. Loyalty like yours is something we never take for granted, and we are incredibly grateful for the confidence you have placed in us year after year! It is especially rewarding to hear that your service has remained consistent and reliable throughout the years. Providing dependable service is our goal every day, and knowing we have delivered that experience for over two decades means so much to our team! Thank you again for your trust, loyalty, and continued support. Customers like you are the foundation of our success, and we look forward to serving you and your home for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 22, 2026

Hello Hayden. Your loyalty means the world to us! Thank you for sharing this endearing comment with us. There's no bigger complement that when our customers say that they would recommend us to their family and friends. Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We are happy to have you in our fabulous Reliant family and look forward to continuing serving you for a lot more years to come! Best wishes to you and your family! - MF / Digital Care

Response from Reliant EnergySep 22, 2026

Hello Gary. Hearing that your service has been consistent absolutely makes our day! Our team works hard to provide dependable service and a great customer experience, so your feedback means a lot. Thank you for being a valued Reliant customer! We're excited to continue serving you for many years to come! Have an exciting day! - MF / Digital Care