Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 25, 2026

Thank you for your incredible loyalty and support over the past 17 years, Elvira! We're so happy to hear that our customer service team has consistently been able to help whenever you need assistance! Customers like you are the reason we do what we do, and we're honored to have earned your trust and confidence over the years! Thank you for choosing Reliant, we will continue giving you the best of us for a lot more years to come! Have a great day! - MF / Digital Care

Response from Reliant EnergySep 25, 2026

Thank you for sharing such an incredible story and for placing your trust in us through so many years of change and growth, M B! It means so much to know that from your days as an HL&P customer to today, Reliant has continued to earn your confidence! We're delighted that our billing, customer service, and communication have helped make your experience seamless, and we're equally grateful for your recognition of the hardworking crews who keep the grid running strong. Customers like you inspire us every day, and we're honored to be part of your journey. Thank you so much for recommending us to your friends and family, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We love serving you! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 25, 2026

Good morning, Selena. What an amazing compliment for Gaddy, thank you so much! We're so happy to hear that she went above and beyond to provide the support and assistance you needed. Moments like these remind us why we love serving our customers! We'll make sure Gaddy receives the recognition she deserves for making such a meaningful impact. Thank you for sharing your experience and for being a valued Reliant customer! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 25, 2026

¡Muchas gracias por compartir su experiencia con nosotros, Felito! Nos llena de alegría saber que todo ha marchado muy bien hasta ahora y que ha sentido el compromiso de nuestro equipo por brindarle la mejor atención posible. Entendemos que contar con un servicio confiable y un equipo dispuesto a ayudar hace una gran diferencia, y nos alegra saber que esa ha sido su experiencia. ¡Gracias por la confianza que ha depositado en Reliant; esperamos seguir acompañándole y ofreciéndole el excelente servicio que merece por todo el tiempo possible! ¡Saludos cordials! - MF / Digital Care

Response from Reliant EnergySep 24, 2026

We're honored to have earned your trust and loyalty over the years, Shop A holic! Knowing that our competitive rates and dedicated customer service have made such a positive impact means the world to us! Thank you for recommending Reliant to your friends and family, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We truly appreciate your preference and look forward to serving you for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 24, 2026

Comments like yours make our day, Richard! We're delighted that we could offer a solution that came at just the right time! Providing dependable energy and value for our customers is our priority, and we're grateful you chose Reliant. Thanks for being part of the fabulous Reliant family! We will continue working hard to always exceed your highest expectations! Thank you for believing in us! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 24, 2026

Hello Twanna. Thank you for being part of the Reliant family for 17 wonderful years! We're honored to have earned your confidence and grateful for your kind words about our customer service team. It’s especially rewarding to hear that we've been able to provide dependable service, affordable options, and quick resolutions whenever you've needed us! Customers like you inspire us every day! Thank you for your loyalty and continued support, we will keep getting better at what we do to always serve you the way you deserve! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 24, 2026

What a wonderful compliment to our team, Deborah! We understand that unusual situations can sometimes be challenging, and we're delighted to know our representatives listened carefully and worked to support you every step of the way! Thank you for taking the time to share your kind words. We truly appreciate your trust in Reliant and look forward to serving you for years to come! Have a wonderful day! - MF / Digital Care