Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 30, 2026

Thank you for being a valued Reliant customer for the past five years, Jessie! We're happy to hear that your experience has been so positive and that our service has met your expectations. Your loyalty and support mean so much to us. We love knowing that you have recommended us to your family and friends. Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We appreciate the opportunity to serve you and look forward to continuing to power your home with the excellent service we have for you for a lot more years to come! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 30, 2026

Thank you for your kind words, Randy! We're honored to have earned your trust and loyalty! Providing dependable service and delivering on our promises is what we strive for every day, and it's wonderful to know that your experience reflects that! We truly appreciate your support and look forward to continuing to serve you with the best services and the best care and attention! Thank you for believing in Reliant! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 30, 2026

Hi Deandrea. Thank you so much for your incredible recommendation! We’re delighted to hear that our team provided the professional, patient, and understanding service you deserve! Helping our customers navigate their energy needs with confidence is always our goal, and we're thrilled that we were able to make a positive difference for you. Your trust means the world to us, and we're especially grateful that you've already shared your experience with friends! Don't forget to take advantage of our Refer-a-Friend program so your friends can enjoy great service too, and you may earn rewards for your referrals: you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Thank you for being such a valued customer, we love serving you! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 29, 2026

We're so happy to hear you're finding the app easy to use, Susen! Convenience and simplicity are at the heart of everything we do, and it's great to know the app is helping make your energy account easier to manage! We appreciate your review and look forward to continuing to serve you for a long time to come! Have a great evening! - MF / Digital Care

Response from Reliant EnergySep 29, 2026

Hello, Julie Ann. Thank you so much for taking the time to share your wonderful experience with us! It's great to hear that our Customer Care team was friendly and supportive throughout your interaction! Your feedback means a lot, we’re grateful for the trust you’ve placed in us! Please know that we’re committed to continuing to grow and improve every day so we can keep exceeding your expectations and serving you with the care you deserve for many years to come! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 28, 2026

Thank you for your loyalty and for being a valued Reliant customer for so many years! We are especially grateful for your service as a disabled veteran and are honored to have earned your trust! Knowing that our services and pricing continue to meet your needs means a great deal to us. We appreciate your kind words and look forward to serving you for many years to come! We always wish you the best! - MF / Digital Care

Response from Reliant EnergySep 28, 2026

We sincerely appreciate you taking the time to share your wonderful experience with us, Bridget! Knowing that you received professional, courteous, and knowledgeable service throughout your journey with Reliant is wonderful to hear! Thank you for your confidence in us and for your recommendation. Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Your feedback motivates us to continue delivering the outstanding customer experience our customers expect and deserve. Thank you for being part of this fabulous community! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 28, 2026

We're thrilled to hear that our representative provided you with professional and helpful service, Frank. Thank you for your kind words! Our team works hard to deliver the best possible customer experience, and your feedback means a lot to us. We appreciate you choosing Reliant and look forward to continuing energizing your home for many more years to come! Be safe! - MF / Digital Care