Reliant EnergyReviews of reliant.com

Response from Reliant EnergyOct 8, 2026

Welcome to Reliant, Digna! We're so happy to hear that switching your service online was simple and straightforward. Providing an easy enrollment experience is something we strive for, and it's wonderful to know we met your expectations! Thank you for choosing us as your electricity provider! We're excited to serve you and hope your first bill and every experience thereafter give you confidence that you made the right choice. If there's ever anything we can do to help, please don't hesitate to reach out, we'll be more than happy to help you in anything you may need. We're glad to have you with us! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergyOct 8, 2026

We are so happy with this amazing comment, Olukeye! Knowing you're happy with your rate and the service you've received is exactly what we strive for! Thank you for taking the time to share your experience and for choosing Reliant as your energy provider. We're grateful for the opportunity to serve you and look forward to continuing to exceed your expectations for a lot more years to come! Thank you for trusting us, we love having you in our awesome family! Have a fabulous day! - MF / Digital Care

Response from Reliant EnergyOct 6, 2026

Good afternoon, L Faith. We sincerely appreciate your kind words! It's fantastic to hear that our team was attentive, patient, and able to help address your concerns regarding your electric bill. Providing exceptional service and making sure our customers feel heard and supported are top priorities for us! Thank you for sharing your experience and for allowing Reliant to serve your energy needs. We look forward to continuing to provide you with the service you deserve for a lot more years to come! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergyOct 6, 2026

We are absolutely smiling after reading this fabulous comment and review, Coya! Thank you so much for taking the time to recognize Javier's outstanding service! It's wonderful to hear that he turned your interaction into a quick, informative, and genuinely pleasant experience! At Reliant, we know reaching out about your account isn't always the highlight of someone's day, so hearing that Javier made the process easier means everything to us. We'll be sure to share your kind words with him and his team, so they can know how valuable and important their hard work is! Thank you for believing in Reliant, we love serving you! Warm regards! - MF / Digital Care

Response from Reliant EnergyOct 5, 2026

Good morning, DJ Dan. Thank you for your loyalty and for being a valued Reliant customer for so many years! We're delighted to hear that our team has consistently provided the level of service and support you deserve! Helping customers find a plan that fits their needs and budget is one of our top priorities, and we're thrilled that we've been able to do that for you. We truly appreciate your recommendation, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We look forward to serving you for many more years to come! Have a great day! - MF / Digital Care

Response from Reliant EnergyOct 5, 2026

Hello Ann. What an amazing review, thank you so much! We are so pleased to hear that Ruby provided the perfect combination of professionalism, expertise, and genuine care. Knowing that she helped you find a plan that was a great fit and delivered significant savings is exactly the kind of outcome we hope for every customer! Thank you for choosing Reliant and for giving Ruby the recognition she deserves. We will be more than glad to share this fabulous feedback with Ruby and her team, so they can confirm that all of their hard work is highly appreciated! We love to energize you and look forward to serving you for many more years to come! Have a wonderful week ahead! - MF / Digital Care

Response from Reliant EnergyOct 5, 2026

We're incredibly grateful for your thoughtful review, Carl! It means so much to hear that our team remained dedicated to helping you until everything was taken care of! Providing personalized support and making sure our customers feel heard and valued are priorities we take seriously. Thank you for recognizing our efforts and for trusting Reliant with your energy needs. We look forward to continuing to serve you and taking the best care of your home! Loving regards! - MF / Digital Care

Response from Reliant EnergyOct 5, 2026

Thank you for this magnificent comment, Diana! We're delighted to know that your experience with Reliant was both helpful and informative! Our team is passionate about providing clear answers, friendly guidance, and exceptional customer care every step of the way. Knowing we made a positive impression means so much to us. Thank you for choosing Reliant and for sharing your experience! Have a beautiful day! - MF / Digital Care