Reliant EnergyWe provide power to millions of homes and businesses across Texas and do so with the backing of our parent company, NRG Energy, Inc.We deliver award-winning customer service 24/7 and are constantly working to enhance the way you power your home and business, while solidifying our commitment to the communities we serve.We take pride in each of the residences and businesses we power. Our goal is your happiness. We work hard every day to achieve this, while giving back to the community in which we live and work. We are a stable provider with a longstanding history of delivering innovative power solutions and award-winning customer service while continuously improving our customer experience to make powering your home or business as simple as it should be.
Reliant Energy (reliant.com) has 285 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jo S.
Lights are good nothing better than reliant energy
Response from Reliant EnergyOct 12, 2026
We love this fabulous comment you shared with us, Jo, because it confirms that our efforts have paid off, and that you've found what you needed in us! That's our greatest reward! Thank you for believing in Reliant; we hope to continue energizing you the way you deserve for many more years to come! We always wish you the best! - MF / Digital Care
Mary G.
Great customer service and stress free sign up
Response from Reliant EnergyOct 12, 2026
What an incredible comment, Mary! Knowing that our Customer Care Team provided the attentive, personalized service you deserve truly means the world to us. Nothing makes us happier than hearing that we were able to make you feel valued, appreciated, and supported every step of the way! We are sincerely grateful that you chose Reliant to power your home. Your trust is something we never take for granted, and it inspires us to continue delivering the exceptional service, reliable energy solutions, and genuine care that our customers deserve. Our commitment is not only to meet your energy needs today but to continue being a trusted partner for your home for many years to come! Thank you for being part of the Reliant family, Mary. We appreciate your confidence in us and look forward to continuing to serve you with the excellence and dedication you deserve! Enjoy this wonderful week ahead! - MF / Digital Care
Robert L.
I am very satisfied with reliant services, and I have had no issues with their services and I am happy with the services and pricing. Thank you to all the reliant staff for exceptional services.
Response from Reliant EnergyOct 12, 2026
You honor us with this magnificent comment, Robert! It's wonderful to know you have found what you were looking for in us, because we are proud to be one of the most competitive companies in the market! We thank you so much for your loyalty and trust, and we will definitely continue working hard to always meet your high expectations! Thank you for believing in Reliant, we love serving you! Have an amazing start of the week! - MF / Digital Care
Regina
I had a issue with paying my bill
Response from Reliant EnergyOct 12, 2026
Hello Regina. Thank you for taking the time to share your experience with us. We value your business with Reliant and want to always serve you the way you deserve. We hope your concern regarding your bill payment has been resolved. You matter to us, and we want to take the best possible care of you and your energy needs! Remember that we are always here to serve you, so if you need assistance, please contact us at any time. It will be our pleasure to help you in any way we can. Thank you for trusting us; it is a great gift to have you as part of our wonderful family! Warm regards! - MF / Digital Care
Joyce
I am happy with my service with Reliant. No problems I have changed plans several times but I’m happy with the one I have now it’s the one where every month it’s close to the same amountsummer and winter.
Response from Reliant EnergyOct 12, 2026
What a great comment, Joyce. Thank you so much! We are delighted to have you as part of our awesome team. We dedicate our hard work to showing you how much you matter to us and to always serving you in the best way possible! We love knowing that we have succeeded in satisfying you, and we will continue working as hard as we can to ensure it stays that way! If you're happy, we're happy! Please take care and be safe! - MF / Digital Care
Ashley
Rep that help me enroll your amazing I give her ⭐️⭐️⭐️⭐️⭐️ Thank you
Response from Reliant EnergyOct 12, 2026
We love knowing that we have welcomed you as you deserve, Ashley! Thank you for choosing us to energize your home! We value your preference very much and we will always take care of providing you with the best experience and the best electric services on the market! Thanks for trusting Reliant! Warm regards! - MF / Digital Care
BrendaRN
Rep was excellent! She provided info that I needed & helped me pick Plan that’s best for me!
Response from Reliant EnergyOct 12, 2026
It's wonderful to know that our Customer Care team has given you the best care and attention of your questions and concerns, BrendaRN! We love to confirm that they have gone beyond your expectations, and that your concern was solved at the best moment. Remember that we care about you and we are here for you, 24/7, so please feel free to reach us anytime you may need any assistance from us, it will be a great pleasure to help you out! Thank you for trusting us! Have a marvelous day! - MF / Digital Care
Carlos S.
It was so eazy and quick to switch over
Response from Reliant EnergyOct 9, 2026
We couldn't be happier with this comment, Carlos! Knowing that your transition was quick and effortless is exactly the kind of feedback that makes our day! We believe switching energy providers should be simple, convenient, and worry-free, and we're thrilled that your experience reflected that. Thank you for choosing us and giving us the chance to serve you, we will work as hard as we can to make your experience the best you will have! We look forward to exceeding your expectations every step of the way! Have a beautiful weekend! - MF / Digital Care
