ReliableSite.NetReviews of reliablesite.net

I've been in the Minecraft industry for over 10 years and had my fair share of trying many hosts. I thought I'd give ReliableSite a go for the launch of my new server, what a terrible decision that was.. I'd seen the reviews of issues but assumed it was a 1% chance thing. Yet, I had persistent network failures from; severe latency spikes, frequent SSH and player disconnects. I tried reaching out to ReliableSite via support and was told that there was "significant fluctuations and generally high inbound traffic (data coming into the server) compared to outbound traffic, with several notable spikes in "In Speed" and "In Traffic."". After looking at the inbound & outbound network traffic on the machine (via nload), the inbound traffic was not high. During the period I was looking, I saw a peak of 1.74 MBit/s. This is normal. The majority of my traffic is outbound (average of 8.83 Mbit/s, peak 118.31 Mbit/s) and is expected for both the server's activity and player engagement. This is not an issue. I tried to request a refund due to these issues and was declined, in which I filed a PayPal chargeback and was threatened with legal action if I went forward. Please listen to the reviews and don't make the mistake I made. Go with a host like Bloom instead.

Spammers and scammers. We had a server with a promised "lifetime price" (price won't be changed until canceled). Not that long after having it, they bump up the price by >20% citing "to provide amazing service", completely disregarding their promise of a fixed price. The owner responds with "if you're not happy with the price increase, just cancel". Very professional. Their marketing strategy is nothing short of idiotic, and everybody notices it. They come into communities and spam their ads non-stop, pretending to be part of the community, when they get called out and flamed they pull back for a few months and then continue their shenanigans spamming everyone with irrelevant ads once again. Additionally their modules for billing panels are of horrible quality and are bound to break your install at one point or another, or at the very least make it quite unusable.

I paid for a VPS server which was supposed to be delivered within 10 minutes, as clearly stated on their website. More than two hours passed and I received no login information, no activation email, nothing at all. I contacted their support team and was told that refunds are not possible — even though the service was never delivered and never used. This is completely unacceptable. A company should not refuse a refund when they fail to provide the product in the first place. I am extremely disappointed and warn others to be very cautious when dealing with this company. I will be escalating this issue by filing a formal dispute via PayPal. Email associated with the account: alibigo12**@gmail.com Invoice Number: #516882

9 Years of Disappointments! Seriously.. i would avoid buying anything from them, they failed as a company. - Constant Server outages - Constant Datacenter outages - Constant Network outages oh and if you dont pay, within 24 hrs your server is gone! doesnt matter if you are a customer with them for many years. terrible company, and terrible service!

La peor experiencia que he tenido. Usan hardware reusado hasta el punto de estar en tan mal estado, que a la semana de usar sus servidores, ¡murieron los discos! Un desastre total... Intenté recuperar mi dinero y de 200$ aprox, me devuelven 50$ en "compensación". Pero ahí no acaba la historia, de la "compensación" un año después me doy cuenta que me la habían eliminado de mi cuenta sin previo aviso y sin actividad de compras. Es decir, no me han devuelto nada. Lo mejor de todo que el dueño o uno de los dueños del hosting me intentá convencer por DM para borrar la reseña, lamentable. Si pudiera adjuntar fotos de la conversación, ¡lo hacía! Una basura de sitio. Reescribo esta reseña nuevamente y si me la intentan apelar, ya tengo las conversaciones para presentarlas :D

It's been a year, and they deleted my review as soon as they could, and I'm resubmitting it. This is a company that uses junk hardware and doesn't issue refunds or take responsibility for any issues. The company owner also asked me to remove my negative review in exchange for a refund, which I refused. It seems he needs $150. Enjoy! I'll leave my review here whenever you try to fraudulently delete it.

Scammers, provide a faulty service. No refund policy, even failed to cancel my service and doubld charged me. Would stay away

Stay Away from RS – A Nightmare Experience We ordered multiple systems from RS and had nothing but issues. Avoid them at all costs—don't be fooled by the lower prices. //Setup Issues Most of the nodes we ordered had problems right from the start, requiring us to contact support. Issues ranged from the OS failing to install correctly to drives not being mounted properly. //Power Cables Unplugged More than once, our servers went down because RS staff accidentally unplugged the power cables. No, that’s not a joke. Each time, our systems were offline for at least 30 minutes while we waited for support to fix their mistake. //Other Outages We've also experienced extended outages due to data center failures, leaving systems offline for over four hours. One server went down due to a PDU failure—fair enough, things happen. But the next day, the same server went down again due to another PDU failure. //Outdated and Barebones Panel Their control panel looks like it came straight out of 2006. That’s not necessarily a dealbreaker, but it lacks even the most basic functionality. It doesn’t show whether a server is online or offline, provides no status updates during boot, and the OS install feature is still in beta. You also can’t rename a system after ordering or change the OS unless you selected that option at checkout. //Poor Support and SLA Failures In total, we opened over 30 support tickets during our time with RS. We don’t like opening tickets unnecessarily, but every single one was for a legitimate issue. Despite our patience, we often waited over four hours for resolutions. Their SLA? Completely useless—we experienced hours of downtime and only got a one-day extension despite their SLA promising more. //Final Verdict RS is unreliable, has an unacceptable level of downtime, inexperienced data center staff, and slow, dismissive support. We’ve worked with OVH, Servers.com, Datapacket, and many others—RS is by far the worst. Avoid them at all costs. We've now moved all our systems off RS, costing us extra in needing to order more servers. Plus the clients we likely lost due to the downtime and outages.