ReliableSite.NetReviews of reliablesite.net

They attach AS153568 with BGP sessions and host 8000+ phishing sites, where the Upstream provider is AS23470 ReliableSite.Net LLC They were already notified from legal authority along with spamhaus SBL blacklisted those IP ranges for Nigerian fraud scam, but they still serve the phishing under them and abuse department almost sleeping and dont take any action. They even dont have any abuse department, and acting like they allow those phishing and fraud under their abusive network.

I am extremely disappointed with ReliableSite. I signed up for a dedicated server during a promotion where the monthly price was clearly presented as fixed. This was a key factor in my decision, as long-term pricing stability is critical when running production environments. However, just a few months after provisioning the server — which was already deployed and in full operation — the company suddenly imposed a price increase of nearly 50%, justifying it with “market changes” and hardware cost adjustments. This justification simply does not hold up. The server was already provisioned, the hardware was already allocated, and the operational cost structure does not justify such an abrupt and aggressive increase for existing customers. What this shows is a clear disregard for previously agreed terms and a lack of respect for customer trust. It feels like promotional customers are being pushed out so the same infrastructure can be resold at higher prices. In the hosting industry, pricing consistency and contractual reliability are fundamental. Changing the terms after onboarding is not just bad practice — it’s a serious breach of trust. If you are considering ReliableSite, be aware: the price you agree to today may not be honored tomorrow. I cannot recommend this provider for any serious or long-term project.

Shady and unreliable(site) practises from especially support. They gaslight you and are very unhelpful. This results in problems being prolonged for a very long time. Causing up to 24 hours of downtime in case of hardware failures, Now they increased their base pricing on a very short notice, m

First day i pay for the Quick deploy Dedicated server Verify my ID with stripe. Server gets setup over 4 hours for them to shut it down and suspend it for "Pending Verification" Wow crazy. Support is taking forever to respond. I have 100 people waiting on this server that were mid use. And they just shut it down What is that generic copy pasted response? It wasn’t for that. You guys asked for a picture of my bank statement so if it was I’d related how would my statement have anything to do with stripe? FISHYYYYY

I have been a ReliableSite customer for a long time, operating production services where network stability is critical. This review is not about occasional performance issues, but about how long-standing problems, service changes, and disputes were ultimately handled. The server involved had a history of recurring network and stability issues in the New York data center, documented through multiple support tickets over time. Because those issues were never permanently resolved, ReliableSite proposed migrating the server from NY to Miami as a corrective measure. I agreed to this migration only after being clearly told that pricing and service conditions would remain equivalent. The migration process took several days, during which the service was partially unavailable. To avoid suspension or data loss while the migration was ongoing, I was effectively forced to pay the renewal invoice, even though the service was not fully restored at that point. Once the migration was completed and payment had already been made, the service delivered was not the same as before. The server, which had previously operated with effective 10 Gbps network capability, was now limited to 1 Gbps, despite the hardware supporting higher speeds. This reduction was never disclosed beforehand. When I raised this discrepancy, ReliableSite retroactively stated that the original 10 Gbps capability had been a “provisioning error.” This was surprising, given that the service had operated that way for a long period, had been relied upon in production, and was supported by historical evidence. Restoring the original conditions was then made contingent on purchasing a new product tier. From that point forward, the situation deteriorated further. The Terms of Service were applied unilaterally and retroactively, the support ticket was closed without my consent, and I was explicitly told that I would not be allowed to open further tickets regarding the issue. Regardless of internal billing explanations, the reality from a customer perspective is that I paid for a service, that service was altered after payment, and I was denied a meaningful opportunity to resolve the problem. Labeling a long-standing service configuration as an “error” after the fact does not change the operational impact on the client. This experience has raised serious concerns about transparency, accountability, and how disputes are handled, especially for long-term customers. Anyone considering ReliableSite should be aware of the risk of service conditions changing after payment, with support being withdrawn rather than the issue being addressed.

Was a costumer for them since 2021. Had a server with a discount code from 2023 with 10G unmetered due to their promotion (Ryzen servers had 10G for $0. Download speeds are unlimited, Upload were limited to whatever bw you selected on checkout). They decided that that was no longer the case when they "offered" to move the server from their New York Metro (NY1) DC to Miami due to a shit ton of issues with the networking (Not only to South America but also to other parts of US). Like i would see Heartbeat timeouts in Discord WS/Tebex timeouts and so on so it's not a "SA" issue. They wanted me to cancel the server, losing the discount i had (and the 10G for $0 that they advertised) and now they're saying that they won't renew the services. Not a issue i already moved most of the important stuff to other hosts due to the shit tier support i got. Sad how things went from being one of the best hosts to the worst one ever. Permanent downhill since they introduced the "Metal+" nonsense. Wouldn't recommend trusting them at all, the servers might be cheaper than others but they cannot be trusted. They sell you a server with a NIC for $0 and then tell you "it was a mistake" and remove it, ask you for more money and so on. Incredible. Following the response "Terminated due to ToS" if ToS is enforcing the thing you sold in 2023 (10 Gigabit unmetered for $0 sure!) Really gives a good look when you're held accountable for the service you sold under a promotion and the response is "we're closing your account for ToS" I can keep going on how this host failed and now tries to frame it as "it's a ToS violation" surely, you can lie all you want the fact is that i had 10G since the day i purchased the server, the promotion was there and then you denied it, wanted me to cancel my old server with the discount pay MORE for the same server and also pay for Metal+ just to have what i bought back in 2023. "and has had continuously purchased servers leading up to weeks prior. " Also lies, last purchase was more than two months ago and i had to move costumers out of your hosting due to the unsolved network issues. 4 tickets 4 deflections 0 fixes even went as far as to get another big network operator to send screnshots of the dashboards they have and attached their stuff proving that the issue was the server. At the end of the day this isn't about what i paid or what i didn't pay. it’s about retroactively changing purchased services and using ToS enforcement (catch all clause that allows them to stop the renewal of your services) to pressure customers into paying more or they'll terminate your account as you can clearly see in the response they gave. Not a single time they address or even try to address that they removed a "core feature" of the server, the 10G unmetered for $0/mo. They also went out of their way to make sure that all other servers that had 10G networking were downgraded to 1G prior to the cancellation and again didn't provide a single "you can do x to have 10G" they wanted me to cancel the service. Get Metal+ and then i could have 10G. The severs were provisioned with 10G and then removed when they wanted. Also now that i see that you're trying to hide behind some ToS thing. Let's read your ToS shall we? "If we make changes that we believe will have a material impact on your use of the Services, we will let you know by sending you an email if we have a current email address for you" Never was i notified that the 10G networking was going to expire or that it was part of some unknown single sided agreement that you held until it was removed. I had servers for YEARS with 10G networking and NOT A SINGLE TIME was it mentioned. Then you come in like "it's a mistake" "it's a error" "we cannot provide it for free for ever". If you’re going to enforce ToS, you also need to follow the notification requirements you have in YOUR OWN TOS. 0/10 would recommend

DDOS protection = doesn't protect against anything Support = Slow and stupid Control Panel = Looks like it was made 30 years ago Better off spending your money somewhere else

I purchased a server from this company expecting functional, secure hardware, but what I received was completely unacceptable. Severely outdated hardware: BIOS from 2017 with hundreds of known exploits. Used CPUs adding even more security vulnerabilities. No disclosure in the listing about age, BIOS, or potential security risks. Refund refused even though the server was completely unused and only in my possession for 30 minutes. This is a clear case of misrepresentation. The lack of transparency and outright refusal to issue a refund is unacceptable. I will not be returning as a customer, and I strongly caution anyone considering purchasing from this company — your data and security are at risk.