Reliable Parts Reviews | Read Customer Reviews of reliableparts.com

Reliable Parts Reviews | Read Customer Reviews of reliableparts.com

Reliable Parts reviews

197 approved reviews, newest moderated first

TG
Oct 15, 2026
Line was TOO LONG
Line was TOO LONG! First time there, DIYer who paid for part online and went to store to pick up. Took 20-30 minutes to get to counter! Also, hours of operation are WRONG on website. And was on hold on phone 10+ minutes and finally just had to hang up without anybody answering.
Response from Reliable PartsOct 15, 2026
Margaret, We appreciate you taking the time to leave us a review, and we do apologize for the negative experience you had with us. We understand long lines can be frustrating, and we will review how we can improve. Regarding incorrect hours, our hours are correct on our website. We operate Monday-Friday 8am-4pm local time. If there is anything we can do to help, please email us at [email protected].
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Paul E.
Oct 15, 2026
The parts I needed were easy to locate…
The parts I needed were easy to locate on the website and they were in stock so I could pick up the parts on the same day and install them. Great experience!
Response from Reliable PartsOct 15, 2026
Hi Pau, thanks for the nice review. Glad we could help you find the right parts. We appreciate you shopping with us!
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Cindi R.
Oct 15, 2026
I did not receive my order!
I did not receive my order!! I received a remote control for a lady in California!! Where is my order??!!
Response from Reliable PartsOct 16, 2026
Cindi, we apologize for the mixup. Please contact Customer Support at [email protected] so they can assist you with this order.
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Peter S.
Oct 15, 2026
All facets of business are excellent!
All facets of business are excellent!
Response from Reliable PartsOct 15, 2026
Hi Peter, thanks for the positive review. We strive to provider excellent service so glad that was your experience. We look forward to serving you again in the future!
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Gary
Oct 15, 2026
Was easy to order.
Was easy to order.
Response from Reliable PartsOct 15, 2026
Hi Gary, glad to hear you were satisfied with the ordering process. Thanks for the review and we appreciate your business!
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Mark G.
Oct 15, 2026
Gas oven burner ignitor was available from this company.
This company had the part I needed and I was able to order it online then pick it up the same day.
Response from Reliable PartsOct 15, 2026
H Mark, thanks for the positive review. Happy to provide the same day pickup service. We appreciate your business and look forward to providing the same excellent service in the future.
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Mary C.
Oct 15, 2026
Great product and great service
Great product and great service. Thank you.
Response from Reliable PartsOct 15, 2026
Hi Mary, thanks for the great review. We appreciate your business and look forward to serving you again in the future.
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AJ
Oct 15, 2026
Price was higher than anticipated
Price was higher than anticipated; however, with guest arriving, paid much the $$$$. Package arrived earlier than anticipated.
Response from Reliable PartsOct 15, 2026
Hi AJ, we understand prices for OEM parts can be higher than knock offs but the parts are manufactured to the OEM specs for better fit and longer lasting. We do appreciate your business and look forward to serving you again in the future.
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