Davyd T.
DO NOT BUY HERE
DO NOT BUY HERE! Systemic delays, false promises, and held funds for nearly 2 months. If I could give 0 stars, I would. Absolute disaster of a company with zero respect for their customers or basic business ethics. I placed order #2641290 for a critical appliance part back on August 12. They gladly took my money immediately. Since then, I have been chasing them EVERY SINGLE WEEK for an update: Aug 28: Put off with a generic "priority queue" excuse. Aug 31: Promised they were "awaiting an ETA from the manufacturer". Sept 3: After pushing them again, they casually drop the bomb that the part won't even arrive until the END OF SEPTEMBER. They knew from day one this part was on backorder, yet they chose to hold my $222.13 hostage for almost a month while stringing me along week after week. Because of their misleading communication and stall tactics, I lost a full month during which I could have sourced this part elsewhere. They do not care about your time, they do not care about customer service, and they actively misrepresent stock status. Save yourself the headache, money, and time—do NOT order from Reliable Parts!
Response from Reliable PartsSep 4, 2026
Hi Davyd, We do appreciate your feedback, and we apologize for the negative experience you have had with us. Upon further investigation, we were unable to find an order relating to the order number provided, as that order number did not match up with our order numbers given during that specific time frame. We would love to review this further and make things right. Please email us any order confirmation email or other information you have at [email protected]