Regal CinemasReviews of regmovies.com

Hooksett not well stocked. 2 out of 5 snacks ordered were out of. Ordered a pretzel, no salt on it, no cheese or mustard to dip available. Received a cold dry pretzel. Candy case was almost empty. One of 2 ticket machines weren't working. First and last time there. It's too bad we're a local family. I guess it's chunkys for our business.

Total scam! I had a regal pass before covid 19 and they cancelled all our subscriptions when they shut their movies down. Now, a year and a half later they all of a sudden start everyone’s account back up without asking or anything. It’s been a crazy year, how dare they assume anyone can just immediately have their account back. So I start getting charged and I can’t seem to turn it off. I’ve emailed them twice and nothing. Plus no number to contact. This should be illegal!

I really wanted to like Regal and I have attempted to give them a chance. In Nov of 2019 I signed up for their unlimited movies which requires a one year commitment. Now that the pandemic is nearing an end they still have no working support number and they are NOT responding to support emails. However, they are threatening me with collections for a payment they cannot collect because I cannot contact them. I seriously will deal with this issue and never do business with this company again. I get hard times. But, don't threaten your customers and give them no way of contacting you.

No gloves employee and also the manager I think her last name is Beth keeps touching food with hands also they touch hair and face without gloves worst place ever!!

Be aware Fraud! Regal cinemas is the Worst company to deal with! My sister enrolled with their card member services and used my credit card and she called to cancel and remove my credit card several times and they refuse to make the changes, I keep getting charged and this is Unauthorized! Worst customer service, they respond with generic emails and make excuses and do not address the issues of unauthorized charges!!

Regal Cinemas is one of the worst customer oriented companies out there I signed up for the Regal Cinema app to have the free movies with the $21 charge taking out monthly I put my credit card information in and the screen saying do you approve the $21 charge I was charged $21 5 times unknowingly to my bank account called customer service and they told me they could not refund my money ask to speak to a supervisor they told me they could not refund my money all in all customer service was horrible misleading and untruthful they stole $172 from me on top of not assisting with the refund do not use Regal Cinemas service they are not friendly customer oriented and care nothing about the subscriber on top of that I spoke to several managers who stated do what you want but we are not going to refund any monies back to you regardless so I took it upon myself to contact my bank and block the charges don't be fooled by the Allure of unlimited movies because it is a trap even if you don't use the app they will charge you multiple fees regardless

I'd give it zero stars if it'd let me! I went to Regal in Spokane WA. There was nobody working in the ticket box, was forced to stand in line for food and drinks to check in with my previous ordered tickets. Once we get to the front of the line we were told we didn't need to wait in line we could just go to our movie. The movie was supposed to be 2 hours and five minutes, so we made plans and the movie didn't even start until 6PM 40 MINUTES OF PREVIEWS before our movie started. Needless to say we had to go a half hour early to pick up my child and didn't even get to see what we paid $30 to see. BS!

Their app lost my regal gift card and the customer service to fix it was horrible. Complete don't trust them.