Regions BankReviews of regions.com

My family has banked with Regions for years. They’ve turned into a garbage company. I locked my checking card and was still charged… a few times. And had to pay overdraft fees for all of the charges. So my “locked” account that I stopped monitoring cost me a lot of money. A $3 charge and their $ monthly checking account fee that came out of the “locked” account cost me a lot of money. Regions will take all of your money that they can. They are, unfortunately, a hustle bank. Don’t get hustled by regions and make sure your friends and family knows. I’m telling everybody with ears.

If I could give a zero I would! I don't even bank with Regions, but just based off of the constant difficulties that my boyfriend has with his card, online banking, transfer issues, lockout issues, their "non existent 24 hr number" etc that he has I would NEVER recommend banking with Regions!!

Went into Regions Bank open checking they did a hard pull on my credit not soft pull my credit than went down 31 points and I still got denied her name was Nikki McPhaul in Tallahassee on Monroe St very disappointed with whole ordeal

This has been the worst banking experience I've ever had. On July 3, 2026, Regions Bank withdrew $362 from my Regions Now Account to offset another checking account I have with them. What makes this so frustrating is that I had already spoken with a representative on June 26 and explained that I would be able to bring the account current by July 15th. Unfortunately, the call disconnected on Regions' end before I could provide the payment amount, and the representative never called me back to complete the conversation. Instead of honoring the payment date I provided or following up with me, Regions emptied the funds from my other account. I then spoke with Supervisor Dejah in the Active Collections Department. She confirmed she listened to the recorded call and heard me say I could pay by July 15th, but she was rude, showed no empathy, and offered no meaningful assistance. I expected much better customer service. Regions should have a policy requiring representatives to call customers back if a call disconnects on the bank's end. That simple step could have prevented this entire situation. I'm extremely disappointed with the lack of compassion, accountability, and customer service. Based on my experience, I cannot recommend Regions Bank.

Terrible bank to be with . They don’t help customers at all I’m closing my account and staying with my Navy Federal bank.

As a mother to a disabled child...let go from Wells Fargo two weeks before Christmas just due to having a disabled child...Regions is taking the cake! My account was hacked...told to call back everyday for 5 days with no resolution! Then to see Regions taking 8 dollars monthly to just hold my money! Again, mother to a disabled autistic son who gets NO help! That 8 bucks is exactly the cost of off brand briefs he needs! Now with no card, out 200 dollars...im screwed! Refund me ONE 8 dollars! While still pushing banking products on a frantic woman! I have to wait 10 more days hopefully to get my money back! Then close my accounts after another 8 dollar monthly fee! Even with me telling them I'm closing my accounts! I will leave every review possible to let people know there is no empathy or just help for people in the autism community! Would never wish my life on ANYONE!!

Won’t let me log into my online account and I’ve had this account for 20 years!! It’s prob because they need time to steal our money! I don’t recommend Regions also there’s always hidden fees!!!

My brother banked here for over 30 years. He passed away recently and I have had nothing but problems dealing with this bank. He left a very small estate and I am doing my best to pay off his creditors but between the time of his death and the closing of his account almost $200 disappeared from his account. His banker was advised by their legal department not to provide me with any information about the difference. And their motto is "Do what is right, Focus on your Customer, Put people first" Would not recommend using this bank!