Regions BankReviews of regions.com

This company using very predatory loan practices. When paying off a $22000 loan for 2 years at $252 per month, they informed me I only paid off $900 of the loan. Because they are only putting $5 towards the principal balance and the remaining $248 go straight into interest. This is total bs. DO NOT USE THIS BANK FOR ANY LOANS!!!! Horrible practices. Thats why they've change their names from enerbank because if the terrible review do to this practice. STAY AWAY!

They hide their fees and daily charges in all the paperwork. I would tell everyone don’t feel pressured by them to sign until you completely go over all the paperwork. Luckily for us I was able to come up with money and to pay them off and they still would not negotiate to wave their outlandish daily fees. Total crooks !

Never ever use this bank! I have spent numerous hours with Regions Corporate and in the branches trying to get them not to pay anything if I did not have money to pay it. They disregarded this at least a dozen times and charge me overdraft fees. The business account don’t do it if you need to send a wire, there is either a glitch in the system with the app or on the website when you sign up to do it yourself to save time from going into the branch it never once in two years has a wire gone out the same day 50% of the time it takes two days or never even goes at all, therefore charging me late fees from who it’s going to because it never arrived on time. What do they have to say they don’t know nobody will ever tell you the same answer to your question different branches. Tell you different things different people on the phone tell you different things they will screw your life if you use this bank I refuse to pay these charges so they sent me to collections now I have the collections on my report.

I'm a over 10 yr customer of regions. I have used Regions on S FL Ave in Lakeland FL. I been working with Perzaye Goodman as my banker building my credit along with other credit building. I did the secured loan thru Goodman paid the loan off in 4 1/2 months and it didn't help my credit. So I used kickoff got my FICO to 640 with kickoff I applied with regions for a car loan. Called Goodman to ask about the car loan. He said his manager was in a meeting but he'd call me back within the hour. 2 days later still no call back. I've called left messages 2 days later still no call back. Very unprofessional

You're closed for absolutely nothing. Every where else is open and running just fine. I couldn't make my probation payment making me have to do a double visit. I can't get anything food nothing because you're closed for absolutely nothing. So I'll never do business with you except for cashing the checks my boss gives me period

They won't allow accounts from people outside of their zip code.

Quick version: My mom passed away late 2025, and I'm still struggling to get her affairs in order with this bank. Despite mailing and faxing them all requested documentation, they won't even verify that they've closed out her bank card (so that it doesn't accrue any fees)... Just received a letter regarding over 7,000 reward points that she had accrued, and that they could be redeemed for cash/ gift cards. When I called the bank to inquire how to have them redeemed, I was informed that since she died, no one else could redeem the points. Even though I am the trustee of her estate... And even though she earned those points. WOW.

I am sick of having to call Regions every week because your security protocol puts a hold on my card every time I use it online. Enough of the bullshit. Stop putting holds on my card for every, single, little transaction that, for whatever reason(s), raises your red flag, Chicken Little.