Julia S.
Overpriced and mid-tier at best
I don't normally write reviews but I can't help but feel duped and disappointed. I ordered this board over the summer to stay in shape - I was spending 3 months away from home, and I wouldn't have regular access to a gym or Pilates studio. I was very excited when I found Reformly, and I thought it was the best of both worlds: a portable, lightweight Pilates board I could use in my own time to stay in shape. Now queue my disappointment when it took nearly 2 months to be delivered. I repeatedly emailed the Reformly team, who reassured me my board was on its way. After much pestering and placing a whole new order for free, I finally received my order (keep in mind, I now had only 1 month left away from home). While the board does what it says it will on paper, I can't help but get the feeling it is wildly overpriced. For over 200$, I was expecting something a little more... solid ? Not to mention, I found the exact same board on Temu for 60$. In terms of the classes offered through the app, they are so sterile and bland... the voiceover sounds like a generic AI voice encouraging you to 'stay strong' and 'power up'... Overall, knowing what I know now, I would be WAY better off investing the money I spent on Reformly with my Pilates studio. Don't waste your money, just buy this on Temu ...
Response from ReformlyOct 15, 2025
Hi Julia, Thank you for sharing your honest feedback. We’re truly sorry to hear that your experience with your Reformly board and our service did not meet your expectations. We understand how frustrating the delivery delays must have been, and we sincerely apologize for the inconvenience this caused. We also appreciate your thoughts on the product and app experience. Feedback like yours helps us continually improve both our boards and the app so we can better meet our customers’ needs. We’re grateful for your time in sharing your experience and hope that future updates and improvements provide a better experience for all our customers. Warmly Reformly Team