Reformly Reviews | Read Customer Reviews of reformly.com

Reformly Reviews | Read Customer Reviews of reformly.com

Reformly reviews

Showing 346 reviews with 5 stars · Clear filters

kd
Mar 16, 2026
I love the app experience and the…
I love the app experience and the community! Started from 65kg and down to 61kg today! I'm pumped!!!
Response from ReformlyMar 16, 2026
Hi KD, Thank you so much for sharing this wonderful update. We absolutely love hearing about your progress. Dropping from 65kg to 61kg is an amazing achievement and it is fantastic to know that you are enjoying the app experience and the Reformly community along the way. That kind of consistency and dedication is exactly what inspires others in the community as well. We are so excited for you and cannot wait to see how far you continue to go on your fitness journey. Keep up the incredible work and enjoy every workout. Warm regards, Reformly Customer Support
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Linda R.
Mar 15, 2026
Delivered quickly
Delivered quickly , equipment fantastically well packaged . Can't wait to get going
Response from ReformlyMar 16, 2026
Hi Linda, Thank you so much for your lovely review. We are so happy to hear that your order arrived quickly and that everything was well packaged. It is wonderful to know you are excited to get started. We hope you have an amazing time exploring the workouts and enjoying your Pilates sessions at home. Thank you again for sharing your experience and for being part of the Reformly community. Warm regards, Reformly Customer Support
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DarAtk
Mar 14, 2026
Fast resolve in good customer care
I had an issue with the mat being a little marked. Kyla from your customer service was fantastic throughout the conversations we had in seeking a resolution and her response was fast and efficient. My partner can now begin doing her Pilates from the comfort of home. Very happy in the after care service, sometimes that goes missing after a purchase.
Response from ReformlyMar 15, 2026
Hi Dar, Thank you so much for taking the time to share your experience. We truly appreciate your kind words. I am so happy to hear that Kyla was able to assist you quickly and help resolve the issue with the mat. Providing supportive and responsive customer care is very important to us, so it means a lot to hear that you felt well taken care of throughout the process. It is also wonderful to know that your partner can now begin enjoying her Pilates workouts from the comfort of home. We hope she has an amazing experience with the workouts and enjoys every session. Thank you again for your thoughtful feedback and for being part of the Reformly community. Warm regards, Reformly Customer Support
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JG
Mar 12, 2026
Customer support worked to find a fair solution
I recently contacted Reformly regarding a return, and while the standard return process required the item to be sent back to their US warehouse, the international shipping cost from the UK made this very difficult. I explained the situation to their support team, and Kyla took the time to review my case and work toward a fair solution. She was understanding of the circumstances and helped arrange resolution so that I didn’t have to go through the costly international return process. I appreciate the time and effort taken to listen and find a compromise. Thank you to Kyla for handling the situation professionally and helping reach a reasonable resolution.
Response from ReformlyMar 13, 2026
Hi JG, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words. We are really happy to hear that Kyla was able to assist you and help find a fair solution for your situation. Our team always aims to listen carefully and support our customers in the best way possible, so it means a lot to know that you felt heard and taken care of. Your feedback is incredibly valuable to us, and we will be sure to share your lovely message with Kyla. I am sure it will make her day. Thank you again for your support and for being part of the Reformly community. We are always here if you ever need anything. Warm regards, Reformly Customer Support
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Ashlesha K.
Mar 12, 2026
It made me fell my self again back too…
It made me fell my self again back too shape
Response from ReformlyMar 13, 2026
Hi Ashlesha, Thank you so much for sharing your lovely feedback with us. It truly means a lot. We are so happy to hear that Reformly has helped you feel like yourself again and get back into shape. Supporting our customers on their wellness journey and helping them feel strong, confident, and energized is exactly what we hope for. Thank you for being part of the Reformly community. We are cheering you on every step of the way and hope you continue enjoying your workouts. Warm regards, Reformly Customer Support
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Wendy
Mar 11, 2026
Amazing service from an excellent customer support service.
I encountered problems with logging in to my account but Kyla was so helpful and patiently persevered until she cracked the problem! Huge thanks to Kyla. I love using my Pilates board (although I need more practice to get supple enough for all of the exercises) and the Reformly app is so good, so I’m a very happy customer.
Response from ReformlyMar 13, 2026
Hi Wendy, Thank you so much for your lovely review. We truly appreciate you taking the time to share your experience with us. We are so happy to hear that Kyla was able to help you with your login issue and patiently worked through everything with you. I will be sure to pass along your kind words to her. It will mean so much. It is also wonderful to hear that you are enjoying your Pilates board and the Reformly app. Taking things at your own pace and building flexibility and strength over time is exactly what the journey is about, and you are doing amazing. Thank you again for being part of the Reformly community. We are always here cheering you on and wishing you many more enjoyable workouts ahead. Warm regards, Reformly Customer Support
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Peggy T.
Mar 11, 2026
Great experience
Great experience! I have just started but its very compact, easy to use, would definitely recommend this for home use.
Response from ReformlyMar 13, 2026
Hi Peggy, Thank you so much for your lovely review. We truly appreciate you taking the time to share your experience. We are so happy to hear that you are enjoying your Reformly board and that you find it compact and easy to use. It is wonderful that you have already started your workouts, and we hope it continues to fit perfectly into your home routine. Thank you as well for recommending Reformly. Your support means so much to us and to others who are beginning their Pilates journey at home. We are excited for you as you continue your workouts and we are always here cheering you on. Warm regards, Reformly Customer Support
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Megan L.
Mar 11, 2026
Amazing Product!
My experience so far with Reformly has been great! I have been really happy with my pilates board - it is easy and seamless to set up and gives me amazing at-home workouts. Definitely a nice addition to my routine!
Response from ReformlyMar 13, 2026
Hi Megan, Thank you so much for sharing your lovely feedback with us. We truly appreciate you taking the time to write this review. We are so happy to hear that you are enjoying your Pilates board and that it has been easy and seamless to set up. It is wonderful to know that it is helping you enjoy amazing workouts at home and becoming a great addition to your routine. Your support and recommendation mean so much to us. We are excited to be part of your fitness journey and hope you continue loving your Reformly workouts. Warm regards, Reformly Customer Support
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