ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

2,747 approved reviews, newest moderated first

Martha
Nov 10, 2023
I want my future orders cancelled
I want my future orders cancelled. My order sat with no refrigeration. It took a week to receive. I am afraid to use it. I am sorry I ever contacted these people.
Response from ReflexMDNov 11, 2023
Hello Martha, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
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K M.
Nov 9, 2023
Don’t expect results anytime soon
They provided an extremely low starting dose which is lower than it’s even prescribed. Stating that it’s to ease you into it….this is just money grubbing. Not to mention, they failed to include syringes in the package, so how am I supposed to use this without syringes. What a waste. Do better.
Response from ReflexMDNov 13, 2023
Dear K, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We wish you well on your heath journey and hope to earn back your business in the future.
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jaunita F.
Nov 8, 2023
Tracking was right on
Tracking was right on
Response from ReflexMDNov 8, 2023
Hi Jaunita, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Bia
Nov 7, 2023
I asked for the order to be cancelled…
I asked for the order to be cancelled last Thursday and it was just delivered to me today.
Response from ReflexMDNov 8, 2023
Hello Bia, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your info through Trustpilot so we can look up your account and reach out to you directly. Thank you for the opportunity to make things right.
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Benjamin R.
Nov 7, 2023
I did not receive the package!!
I did not receive the package!!
Response from ReflexMDNov 8, 2023
Hello Benjamin, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly to resolve this issue. Thank you for the opportunity to make things right.
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Lindsey L.
Nov 7, 2023
I didn’t get my “overnight” package…
I didn’t get my “overnight” package until today…. Monday… after it sat at the FEDEX shipping center unrefrigerated over the weekend… I was supposed to get it on Friday… so I don’t feel comfortable using the medicine since it was supposed to have been refrigerated after delivering…. I need someone to make this right….
Response from ReflexMDNov 8, 2023
Hello Lindsey, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We will be reaching out to you directly to resolve this issue. Thank you for the opportunity to make things right.
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Sherri M.
Nov 6, 2023
Impressive packaging
My package arrived quickly and was well packaged! The ice blocks were still completely frozen! The meds were also well packaged so as there was no breakage. Thank you!
Response from ReflexMDNov 7, 2023
Hi Sherri, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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Debra S.
Nov 5, 2023
patients
they told me it would take 7 to 10 business days I waited patiently, and it arrived
Response from ReflexMDNov 7, 2023
Hi Debra, Thank you for your patience, we really appreciate it! We look forward to delivering your next order on time. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
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