ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD Reviews | Read Customer Reviews of reflexmd.com

ReflexMD reviews

2,747 approved reviews, newest moderated first

DAPR
Jan 1, 2026
Looking for a quality telehealth solution for weight loss?
ReflexMD’s customer service agent took a patient-centered approach when providing support. She displayed warmth, compassion, and a depth of knowledge unmatched by most. Based on these practices, ReflexMD renewed my faith that it was possible for a company to provide a quality telehealth solution for weight loss. So with that being said, my customer service experience earned a 5⭐️ rating!
Response from ReflexMDJan 2, 2026
Hello DAPR, Thank you so much for taking the time to share such a thoughtful review. We’re truly grateful for your kind words and for recognizing the care, compassion, and dedication our team strives to provide every patient. Creating a supportive, customer-centered experience is at the heart of what we do, and it means a great deal to know we were able to restore your confidence in telehealth and support you on your weight-loss journey. We appreciate your trust in ReflexMD and look forward to continuing to be here for you every step of the way. Happy New Year!⭐
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melanie E.
Dec 31, 2025
I stopped using the a year and a half ago because they are dishonest
I haven't used this company because of shady things going on.. I don't think I was even getting medicine in the vials. I haven't used them since july of 2024 ok. Tell me why they tried to charge my account today for $497 on December 31, 2025? They are scamming people and I am not letting this go. It even shows that no paperwork has been done or anything!! I just can't believe they would try to hit my account for $497 .. especially when I wasn't even paying that much when I was a patient of theirs!! People like this needs to be stopped. Just for the record . I now get these meds from my Dr and am losing weight.. I have lost over 20 lbs in a month!! So now I KNOW I wasn't getting the real medicine in those vials. These people are ripoffs. I would've only given them 0 starts but it's not an option. That 4.5 star rating is bs. I'm sure they have people they know personally putting out those good reviews!! This place is a joke! Do not trust them!!
Response from ReflexMDJan 21, 2026
Hi Melanie, We are sorry to hear about your experience and truly appreciate you sharing your feedback. At ReflexMD, we are committed to providing our customers with safe, reliable care and complete transparency in every step of their wellness journey. We take concerns about charges or medications very seriously, and our team works diligently to resolve any issues promptly. Our goal is always to ensure our customers feel supported, informed, and confident in the care they receive. Thank you for helping us improve—your feedback strengthens our commitment to providing excellent service and maintaining the trust of every customer we serve.
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Stephanie
Dec 31, 2025
Barbie was incredible to work with she…
Barbie was incredible to work with she was professional and gave us great advice on how to move forward and made this experience very easy and felt very comfortable utilizing this company and I know she’s there for support if we need it as we move throughout forward through this journey of losing weight
Response from ReflexMDDec 31, 2025
Hi Stephanie, Thank you so much for sharing this wonderful feedback! We’re so happy to hear that Barbie made your experience smooth, comfortable, and supportive—that’s exactly the kind of care we want every customer to feel. (Go, Barbie!⭐) Knowing that you feel confident and supported as you move forward in your weight loss journey truly means a lot to us. We’re honored to be part of this next chapter with you and are always here whenever you need guidance or encouragement.💜 Wishing you continued success and a Happy New Year! 🎉
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Lucinda S.
Dec 30, 2025
Natalie was fantastic
Natalie was fantastic! She answered my text in a timely, professional, concerned, and knowledgeable way. Thanks Natalie! I've had great results with this company, and I really appreciate their support in my weight loss!
Response from ReflexMDDec 30, 2025
Hi Lucinda, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Natalie was able to support you with care, professionalism, and timely communication—that’s exactly the level of service we strive to provide. (Go, Natalie!🎉) It’s wonderful to know you’re seeing great results and feeling supported throughout your weight loss journey. Your kind words truly mean a lot to our team, and we’re grateful to be part of your progress. Wishing you continued success—we’re always here for you!💜
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Jacqeline C.
Dec 27, 2025
Barbie is fantastic
Barbie is fantastic. It was a breeze with her explaining my different options with ReflexMD. Highly recommend Barbie and Reflex MD.
Response from ReflexMDDec 29, 2025
Hi Jacqeline, We’re thrilled to hear that Barbie made your experience smooth and easy to navigate. Taking the time to clearly explain options and support our customers is exactly what we strive for, and it’s wonderful to know she delivered just that. (Go, Barbie!🌟) We truly appreciate your recommendation and your trust in ReflexMD—we’re always here to support you on your wellness journey!
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Dana B.
Dec 26, 2025
There just very nice people to work with
There just very nice people to work with
Response from ReflexMDDec 26, 2025
Hi Dana, Thank you so much for taking the time to share this kind feedback! We truly appreciate your trust and are grateful for the opportunity to support you. 💜 Knowing that our team made your experience a positive one means a great deal to us, and it motivates us to continue showing up with care, respect, and dedication every day!💜
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sherry D.
Dec 24, 2025
I had to cancel WITHIN an hour of…
I had to cancel WITHIN an hour of placing my order. I did so via text email and voicemail. After over 26 annoying and repetitive communications they agreed only to refund half my $1500, stating it’s impossible to stop. !!!!!! Am now disputing with credit card company
Response from ReflexMDJan 5, 2026
Hi Sherry, We’re truly sorry for the frustration and inconvenience you experienced while trying to cancel your order. We understand how upsetting it can be to deal with repeated attempts and partial refunds, especially within such a short timeframe. Your feedback is important to us, and we take it seriously as we work to improve our processes and communication. If you’re open, we’d like the opportunity to review your case and assist further. Thank you for sharing your experience, and we sincerely apologize again for the frustration caused.
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Allen P. S.
Dec 22, 2025
Great service Wendy!
I had a great experience with Wendy Elliott. She made everything smooth ifor me andsShe even waited for me to find my credit card.
Response from ReflexMDDec 22, 2025
Hi Allen, Thank you so much for your kind words! We’re thrilled to hear that Wendy was able to make your experience smooth and supportive. We’ll be sure to share your feedback with her—she’ll be delighted to hear it! (Go, Wendy!🥳) It’s always our goal to provide friendly, patient, and helpful service, and we’re so glad that came through for you. Thank you for taking the time to share your experience!💜
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