Ken C.
Package was not cold or even cool when…
Package was not cold or even cool when delivered. Was sent 2 day air which is too long for a product that needs to be kept cold. Even the web site says “overnight” delivery. Now we have something that we are not even sure is any good
Response from ReflexMDJun 11, 2024
Hello Ken, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.



