customer
Scam
At first I thought it was going to work out great. After 3 months, however, they shipped me one month's worth of medication and charged me for three. I have tried many times to get a response from the company and have gotten none. Today I asked my credit card company to reverse the charge. I think they are going to. Still frustrating. I feel like I was actually scammed. When I type a message into the chat they don't respond. If I stay on hold they eventually hang up on me. If I choose to have a call back, they never call back. Don't use this company.
Response from RefillsJul 1, 2026
We're truly sorry to hear about your experience and understand how frustrating this has been. This isn't the level of service we strive to provide, and we take concerns about billing and medication fulfillment very seriously. We'd appreciate the opportunity to review your order and investigate what happened. Please email us at [email protected] with your full name and the email associated with your account so we can look into your case and work toward a resolution. Thank you for bringing this to our attention.