RefillsReviews of refills.com

I have been taking Ozempic going on 3 years and my starting weight was 370lbs and I am now at 250lbs. I have steadily been loosing weight this whole time. I retired in August and my new health insurance does not cover gap meds. In September, I contacted Refills.com to start receiving their semaguptide med. First, I was started on the lowest dose after giving them my previous dose. When I questioned this, the "dr" told me that is their guidelines. After September, they only increased the med by a few units. Which coincides with their $99.00 fir 2 months deal. Which to me means that when I was paying $99.00, they were not giving me a full dose to put money in their pockets. In December, when I paid the full cost, my dosage jumped much higher all of a sudden. In these 3 months, I had not lost a pound but kept gaining and loosing the same 5 pounds. I reduced my calories to 1200 to 1500 daily and started doing aerobics three times a week. This didn't make a difference in my weight loss at all. Like I said, I have been taking this type of med for several years and know what to expect. So I question if the med was even a med and not just water or some other liquid. I have since switched to another company to receive my semaguptide and I am loosing weight again. Please do not order from this company. It is so sad that they are stealing from those of us that are wanting to loose weight. I googled the top 10 weight loss medication companies and am happy with my choice so far.

14 emails sent for nausea meds and no response! doctors don’t answer enails and its just a big scam

Refills.com took my $199 then I couldent log into the account... I tried for hours multiple phone calls to them and emails.. they said they'd figure it out and email me i never recieved the emails so I called back and talked to someone they said they'd refund it and I got an email from "angie" that said they'd refund it and they drew it out but never refunded so I called today she looked me up by name and said there is nothing in the system about a refund now she's saying that she'll look into it and call me back... horrible experience I believe is a complete SCAM!

They don't respond when you try to cancel. They continue to charge you. The product doesn't work. They continue to send emails once they finally confirm cancelation. They never stop telling you that it's time to meet with your doctor even though you've canceled the product. I have a case pending with my bank.

After being a patient for 1 month I was told by the provider that my dosage would be increased. I messaged the provider back to ask what my new dosage would be and was told “all non clinical questions should be discussed with Support.” Umm that seems like a clinical question to me but ok. I reached out to Support to ask about my new dosage and was told to ask the doctor. Then I noticed that I received an email stating my dose would be 5mg but yet under the “Orders” section of the account page it stated I was being sent 2.5 mg on my next order. I told Support that I wasn’t paying $450 if no one could tell me what I am paying for. I then tried to login to try and ask the doctor once again only to learn I couldn’t get into the account and the Forgot Password option was not working. I called Support and was told I would be sent a new username and password to fix the problem and that never happened. I then shut off my card and they proceeded to try and bill me over 30 times. This company is a scam! Don’t give them a dime!

I was a Refills.com patient for exactly one month. Then their system stopped working. Now I can't get my medication from them, and they keep sending me bogus emails every hour saying there's a payment problem on my account. There is no such problem, I've checked with the bank and made sure to clear the way for their charges. Now they will not let me login, even when I use the "forgot password" link. Refills.com never solved the issue, and I have voted with my feet, never to return to this, in my view, incompetent healthcare provider.

Told this would be $99 a month. Have been doing a check in everyday for 5 days due to getting email after email telling me to. I email support only to be told that this is an introductory price and now it will be $249 a month. Keep in mind it did not start out smoothly at all, took them over a week to ship the first shipment and now I am being told to continue I will have to pay more than double. This is something they don't tell you on their page and they aren't up front with at all. Now I have to figure out another way to continue my weight loss journey.

A complete scam. I had an email that said this is John reply back to the doctor. If we don’t hear in 48 hours we can’t fill your order. There was not a place to message my doctor. I sent a message through the chat. Then, everything went silent after I said I want my money back and this is a scam.