Julie C.
Frustrated at the beginning
Initially I was so frustrated with refills.com because my 1st package was held up for some reason. After finally getting someone to listen to me, a new package was sent to me immediately.
Response from RefillsNov 22, 2025
Thank you for sharing your experience. We’re sorry to hear about the frustration with your first shipment, and we understand how upsetting delays can be. We’re glad our team was able to step in, listen, and get a replacement sent out right away. We appreciate your patience and the opportunity to make things right.



