RefillsReviews of refills.com

Response from RefillsJan 9, 2026

Thank you for sharing your feedback. We’re glad you took the time to point this out, and we understand how helpful notifications and clearer status updates would be when using the portal. Your suggestion is valuable and will be shared with our team as we continue improving communication and the overall experience.

Response from RefillsJan 9, 2026

Thank you for sharing your experience. We’re glad to hear the ordering process was smooth and that you’ve received your medication, but we understand how frustrating it is not to receive timely responses through chat. Communication with both support and providers is important, and we appreciate you pointing this out. Please reach out to [email protected] so we can review your messages and assist you directly.

Response from RefillsJan 9, 2026

Thank you for sharing this. We’re glad to hear you felt listened to and supported where you are in your journey. That understanding and care are very important to us.

Response from RefillsJan 9, 2026

Thank you for sharing your experience, and we’re very sorry for the frustration and concern this has caused. We understand how upsetting it is to be charged, see a discrepancy in your prescription, and then not receive timely responses or shipping updates. This is not the experience we want for our patients, and we’d like to review your order and prescription details directly. Please reach out to [email protected] so our team can investigate this properly and assist you as soon as possible.

Response from RefillsJan 9, 2026

Thank you for your feedback! We’re glad to hear you experienced fast responses and quick shipping. We appreciate your trust in Refills.com and are happy to support you anytime.

Response from RefillsJan 9, 2026

Thank you for sharing your feedback, and we’re sorry to hear that the pharmacy processing time didn’t meet your expectations. We understand how frustrating delays can be and appreciate you being honest about your experience. Please reach out to [email protected] so we can review your order and see how we can assist further.

Response from RefillsJan 9, 2026

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be to wait longer than expected and then feel uncertain about the value you received. We’d appreciate the chance to review your order and pricing concerns, so please reach out to [email protected] and our team will be happy to assist you.

Response from RefillsJan 9, 2026

Thank you for your feedback! We’re happy to hear you had a good experience all around and truly appreciate you choosing Refills.com.