Reebonz-USA/CanadaReviews of reebonz.com

I get the damage item! I’m very angry with this!

very fast delivery and great selection of bags

The staff was always helpful and eagal to assist me for any subject matter. It was my first time shopping at Reebonz and I willl be a loyal customer. :) happy with my experience.

The worst online shopping platform I have ever encountered and they only think of discount as service recovery! I had purchased a Burberry backpack on 5 Dec and it was stated that estimated shipping was on 12 Dec to 14 Dec. However there was no status update from Reebonz till I dropped them an email on 17 Dec to check on the shipping status and they reverted on 18 Dec that the shipping will be delayed due to festive season. On 19 Dec, the concierge team mentioned that the merchant faced some technical issue and was unable to fulfill my order. What kind of nonsense is that and you called yourself a online shopping platform. By giving customer a discount code for next purchase does not solve the problem at all! The worst customer service and online shopping platform I have ever encountered! Not trustworthy at all!

Great example

Very fast, the packing is beautiful

I made the order with Marni's bag. But 5days later, you told me that this bag has already out of stock. Why you put the bag on your website and I can also buy it. And why you told me the info after 5 days after? So disappointed!!

Good quality and good shipping speed.