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Reebonz-USA/Canada Reviews | Read Customer Reviews of reebonz.com

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Shopping & Fashion
Accessories
Reebonz-USA/Canada

Reebonz-USA/CanadaReviews of reebonz.com

4.4314 reviews
Accessories

Reebonz-USA/Canada4.4

Reviews314 About Contact

Overall score

4.4 out of 5

Great

Average of 314 reviews

Distribution

5★79%
4★6%
3★2%
2★2%
1★11%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 583-8316
reebonz.com
[email protected]

About Reebonz-USA/Canada

Reebonz-USA/Canada is listed under Accessories.

Reebonz-USA/Canada (reebonz.com) has 314 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: reebonz.com
Website: reebonz.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: February 2021.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reebonz-USA/Canada reviews

314 approved reviews, newest moderated first

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C.
Apr 25, 2018
Excellent!
Excellent live-chat support service! Very prompt delivery! Package came in beautifully!
Report
Lucinda X.
Apr 24, 2018
great customer experience and fast…
great customer experience and fast return process.
Report
Miss Z.
Apr 13, 2018
true staff and nice costomer service
true staff and nice costomer service
Report
JS
Apr 13, 2018
Worst shopping experience
Worst shopping experience. Scheduled pickup at DHL location, went to there 3 times but package never been there. I even called customer service before I went to pickup location each time. It’s wasting time and radiculous.
Response from Reebonz-USA/CanadaApr 13, 2018
Dear Alison, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with our shipping carrier. We have successfully located your account details and I see you were in contact with our agent who assist you on this matter. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.
Report
Janet S.
Apr 13, 2018
Ordered a pair of Valentino boots and…
Ordered a pair of Valentino boots and purchased them only to be told the next day that they weren’t available and that my credit would be in 7-10 days.
Response from Reebonz-USA/CanadaApr 13, 2018
Dear Janet, Thank you very much for taking the time to provide us with your feedback. We have successfully located your order details and a agent will contact you to provide you with more details. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.
Report
Xing L.
Apr 12, 2018
Great experience
Great experience, good products
Report
Qian Z.
Apr 11, 2018
The box is broken when the package…
The box is broken when the package arrived. Luckily the bag is still ok. A little winkle in the leather but generally I am ok with that. Compared to other luxury e-retailers I think the package is much better. I think it is important and It improves the experience of shopping luxury designers products.
Report
Matt C.
Apr 3, 2018
Product as promised and delivered…
Product as promised and delivered quickly. Good communication too. All around great experience!
Report

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