Redwood OutdoorsReviews of redwoodoutdoors.com

Response from Redwood OutdoorsJul 24, 2026

Thank you for taking the time to share your experience! We're thrilled to hear you're enjoying your 6-person barrel sauna. While we're sorry there were a few shipping challenges along the way, we're glad our team was able to respond quickly and help get everything back on track. Providing responsive support is something we take great pride in, and it's wonderful to know that it made a positive difference in your experience. Thank you for choosing Redwood Outdoors. We hope you enjoy many relaxing sauna sessions for years to come!

Response from Redwood OutdoorsJul 22, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the challenges you encountered with your initial shipment and for the time it took to resolve the missing components. While we're sorry your experience did not begin as smoothly as we would have liked, we're pleased to hear that your sauna is now up and running well. We appreciate your patience throughout the process and thank you for choosing Redwood Outdoors.

Response from Redwood OutdoorsJul 22, 2026

Thank you so much for your incredible review! We're thrilled to hear you're enjoying both your sauna and cold plunge and that they've been a great addition to your wellness routine. We'll be sure to share your kind words with Joe and Liz and I am sure they'll be delighted to know they made such a positive impact on your experience. Thank you for your support and for choosing Redwood Outdoors!

Response from Redwood OutdoorsJul 22, 2026

Thank you so much for your thoughtful review! We're honored to have been a part of your sauna project from start to finish. We're especially glad we could accommodate the changes to your delivery schedule while your construction timeline evolved, and that our team was able to answer your questions along the way. It's wonderful to hear that your sauna arrived on time, was easy to assemble, and has lived up to your expectations in both quality and value. Thank you for placing your trust in Redwood Outdoors. We hope you enjoy your sauna for many years to come!

Response from Redwood OutdoorsJul 21, 2026

Thank you for your feedback. We understand how frustrating it can be when a delivery takes longer than expected, especially when you're eager to begin enjoying your sauna. While we're glad to see your order has since been delivered, we're sorry that the shipping timeline fell short of your expectations. We appreciate your patience throughout the process and hope your sauna provides many years of relaxation and enjoyment. Thank you for choosing Redwood Outdoors.

Response from Redwood OutdoorsJul 16, 2026

Thank you so much for the wonderful review! We're thrilled to hear our team helped you find the perfect sauna and accessories for your short-term rental. It means a great deal to know you're happy with the quality of your purchase, and we're honored to be a part of creating a memorable experience for your guests. Thank you for your recommendation and for choosing Redwood Outdoors, we truly appreciate your support!

Response from Redwood OutdoorsJul 15, 2026

Thank you for your support! We're so glad our team was able to provide the assistance you needed. We truly appreciate you choosing Redwood Outdoors and hope you continue enjoying your purchase for years to come!

Response from Redwood OutdoorsJul 13, 2026

Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. We truly appreciate your support and look forward to being here whenever you need us. Thank you for choosing Redwood Outdoors!