Red Roof InnReviews of redroof.com

Red Roof Inn, Buena Vista NJ My wife, myself and our cat stayed there 8/3/23 to 8/10/23. DO NOT LET THE RATING ON THE Red Roof Inn website fool you. The room was OK, but small and cramped. The room shown on the website is their "deluxe room", which is larger. The air conditioner didn't work, it cooled the room, but everything was damp, like you walked thru a fog. The sheets and bedding, your clothing, everything. The two filters on the air conditioner were packed with pet hair. I cleaned them, but the room still never dried out. On the morning of the second day we kept finding little fuzzy pieces of dark lint on the floor. Not the color of our cat. We'd pick them up and throw them away. After two days of doing this, I accidentally spilled water on the floor and used a paper towel to pick it up. The floor is a plastic wood grain flooring. THE PAPER TOWEL CAME UP DARK BROWN, LIKE CHOCOLATE AND COVERED WITH TINY HAIRS. THESE FLOORS ARE NEVER MOPPED. The hairs were not human, they were from a short haired cat or dog, probably both. The faucet for the tub leaked more water from where it joined the wall than it put out the shower head. The suspended ceiling in the bathroom had two tiles that sagged and were water spotted. The carpets in the hallway were stained and spotted. An item that I almost forgot. Don't try to get a drink of cold or cool water from the sink in the bathroom. The water temperature is regulated to always be warm. I shut off the hot water valve under the sink and no water came from the tap. I opened that valve and closed the other one and warm water ran from the tap. IF THE BOARD OF HEALTH EVER CHECKED THIS PLACE THEY WOULD SHUT ITS DOORS. DON'T STAY HERE. READ THE REVIEWS ON ANY SITE BUT THE RED ROOF SITE, AS THE OTHER SITES ARE ACCURATE. PS I HAVE PICTURES TO PROVE WHAT I SAW.

Red Roof Inn Plus in Amherst is a total dump! Please don’t always believe what you see in pictures or in reviews. This place is filthy inside and out. Let me start: inside the floors are filthy and the small piece of rug contained smells like mold and body odor. The rooms are encased in cement so you feel like you are sleeping in a tomb. Rate Always skyrocket for no reason at all leaving you to go from paying $100 to $200 plus, Thursday-Sunday. It’s all about the mighty dollars and not customer service or appreciation. If something is broken or needs to be fixed, good luck! The outside, where you would walk your dog or stroll, the area is overgrown with weeds and high grass. There are literally eyelashes, used condoms and feces in the rocks just outside your doorway. Security cameras are fake. There are no screens in the windows, a fridge and microwaves are only in a quarter of the rooms- do not work- don’t be fooled, neither does the water pressure. They were raided for prostitution while I was there, 2 doors down. In conclusion, the owner/manager who, to give a better description since name is unknown, is bald, only at his post for 2 hours a day.. is a lier and a scammer and manipulator! I state this as I and my debit card have learned this personally. Don’t believe a word this wolf ever has to say. He is falsifying figures and rates to get the best sale! And his place is not even half way worth it! Let’s not forget the bedbugs and the Mexicans!!

This is a very basic hotel. We got exactly what we paid for. It was fairly quiet and located near restaurants. With the money we saved we were able to go out to dinner. The management was friendly. Don’t expect a high class, high service experience, and if you want a basic room and a shower, the price was right.

Stayed at RedRoof Hermitage PA form 8/2 to 8/6/2023. I found the room wonderfully clean and ready for my longer term stay. The housekeeping was exactly what I have encountered at other Red Roof's I have visited. What was the best surprise was wonderful water pressure in the shower ! It was quiet. The staff and other guests very polite and helpful to me (I walk with a cane) and found many people hopped to assist me in navigating doorways. A small repair I reported to management was completed the same day. Excellent job, The grounds are a work in progress with more cleanup needed for guests carelessness in discarding paper etc. But for dog's safety I did not see any broken glass or dog "deposits". I would absolutely stay there again. Red Roof is my first choice when I need reservations, i frequent different Red Roof motels probably times a year. The management team at Hermitage is clearly working on clearing their name with prior bad reviews GOOD PROGRESS.

we stayed at a Red Roof in Wytheville, Virginia. This particular hotel was not clean, on a scale of 1-10 it gets a 0. I realize it is a pet friendly but even the pets wouldn't appreciate this place. The air conditioning in the room was not working efficiently or at all, as it was cooler outside than inside. I will not consider staying with this chain again. Kassie at the front desk was very friendly and informative.

I am so thankful that we can tell how,or what or how our experience went.I just relocated from San Antonia,TX spending lots of money weekly going from hotel to hotel living in Austin Tx.RedRoof South of downtown Austin 4701 South IH 35 Austin Tx.I give them my debit card they took $92.00 I went upstairs on 2nd floor.i took pictures of roaches un the bath tub and living area by the microwave.i didn't even unpack my bags.i walked by downstairs asking for my return money.I didn't want to stay.Thwy refused to give me my money back.i called the Police ,they told me I need to call my bank and resolve it.After showing them the roaches on the camera they refused to give me my $92.00 back to my card.They kept the money never contact me back.I'd never go to another RedRoof hotel another day in my life.

I am staying at the 4607 mc knight rd Pittsburgh location. I have never had a motel of this low caliber. I am retired military and have stayed at motels all over the eastern US. To have no towels in the room upon entry is only the start. No courtesy toiletries, no small microwave or refrigerator. No complimentary breakfast. The staff seemed lost in doing their job. For over $170.00 dollars for 1 night seems high for nothing.

Definitely recommend. It always nice to stay at a place where the staff is looking forward to assist you and accommodate you during very hectic days of work. I’ve stayed in Edison, NJ several times when visiting the area and I am not changing them. Thanks for all you do guys.