Veva P.
We made the reservation for the Red…
We made the reservation for the Red Roof Inn near the airport in Charlotte NC. We got there and had the confirmation email and the guy at the front desk couldn't find the reservation and said we had to reserve the room again thru the website. It was a sketchy place anyway so we booked another hotel. Tried for two days to get up with the Red Roof hotel manager as they charged my card for a night that we didn't stay and could never get up with the “manager.” Ive disputed the charge on my bank card rather than trying to get up with Red Roof Inn. They need to be shut down and condemned. This company is a disgrace. I gave them one star but it wasn’t worth that. Will never ever deal with this chain again.

