Red Roof InnReviews of redroof.com

I'd give it zero stars if I could. First off I went to the wrong red roof by mistake. My reservation was for the other one in the area. Anyways, the guy at the desk just made up prices for the night he was a greedy a hole. I know rooms are more on the weekends but he jacked it up Higher when he went to ring me up. I told him I didn't have much money on me he didn't care.... the room itself was nasty!! Has mold on the ceiling by the door. The light in the bathroom made this really awful sound they said they'd come to try and fix it never did.....I asked for housekeeping Saturday night for the price of the room it should have been cleaned NEVER WAS!! I'm still thinking about talking to the manager there and getting some or all of my money back....that place was disgusting I will never stay at another Red Roof again!!! This one is stayed at is on Crooks road in Rochester hills. They are a bunch of crooks there took the money but didn't clean rooms or fix any issues!!

i stayed in the red roof inn in lexington ky on north broadway for 31 days spent $2500.00 They are rude and nasty. they need to shut this place down. i left a message for the manager 6 days ago and i still havent heard anything from him. they have a white lady that works the front desk u cant miss her because shes ugly as hell. shes pregidice and still thanks that slavery exists. she was very rude and unprofessional. she called the police on me because i asked for a manger. stay here at your own risk.i wish a person could give negative stars.

I would rate no stars if possible. Horrible! Parking lot was potholed, exterior patched with plywood. Plaster/concrete falling and I-beams rusting. The room had NOT been cleaned prior to our entry. Used bra hanging on bathroom door. Floors grimy. The room safe was an extra charge. Spots on mattress pad and sheets. Air conditioner sounded like a bad car engine. We were there for the total eclipse at U of Toledo and the clerk knew NOTHING of it nor could give us directions to the campus. The Red Roof was bogusly called Red Roof Toledo- University. As we walked in a residential area to find the campus, we spoke with two very nice locals who asked that we not judge their area by the ‘quality’ of the Red Roof. Look elsewhere.

I can see why this hotel chain has such a low rating 2.2 out of 5! The GAFFNEY hotel is misrepresent itself when it comes to their pricing. They are waiting one price online to book your room, but when you check out you find your bill has been padded! And don’t try to ask questions you’ll be dismissed. Once have your money, they don’t care. There are other hotels in town to choose from…. Stay away from the Red Roof Inn!C.Wilson

Red Roof Inn, I 95 Cedar Creek road North Carolina. We arrived around 8 PM and were greeted by two very lovely young ladies. Great personalties and made these tired old bones feel welcome. A My first complaint was when we arrived at our room the strong for of bleach assaulted my senses, giving me an immediate headache. After a bit of an air out, the air was breathable. We brought our 2 miniature Doxies with us and were very happy to be able to run around our room. But, when they stopped at the bathroom and were staring intently at a spot. It turned out to be dog poop, all over the floor. So much for thinking the room was cleaned with bleach…sanitized according to their website. (I had to clean it up) Backtracking a bit, online the room was $89.00 to book the room. I filled out the information and before I hit confirm, I noticed the price was $139.99! So, I called them and explained the price to them on their website. The woman apologized and said she would give me a discounted rate. The tally was $ 121.83! Yes the room was $79.00 where the rest was for service fees! What’s the service fee you ask? Because I called the number on their website to set the reservation. That was an additional $42.83! Yeah, talk about rip off! Back to my list of complaints. So after cleaning up the poop from the previous guest, I checked the shower. There was a tiny bar of soap and one of shampoo, which was empty. The toilet paper was empty too. There were only 2 small towels for us to use. The toilet seat was broken so if you sat, you’d slide off if you weren’t careful and, the fan didn’t work. (I bring my own cleaning supplies) Next were the beds. (I always bring my own sheets and blankets) I pulled down the bedspread and a dirty smell wafted up. It looked like someone had slept in that bed and housekeeping only smoothed it back out. I was disgusted! There was a microwave, refrigerator, an iroqqqqqqqqn and ironing board, coffeemaker with coffee, a blow dryer with a bright night light. There is also a small strip of grass outside for dogs to potty. I always carry poop bags to clean up after our dogs. There were no poop bags for people to clean up after their pets. I’m guessingqq no one but me cleans up after their dogs because the place was loaded with poop. I walked my dogs elsewhere. The morning breakfast was mediocre. Toast, bagels, cereals, oatmeal were offered. If you wanted waffles, you had to make them yourself. Very over cooked hard boiled eggs were offered and some yogurt. Juices and coffee were offered. They were ok. Will we stay at a Red Roof Inn again? Maybe, but I’ll be sure to call the hotel itself and not the number given on their website. The Hampton is pet friendly so we’ll try them next time and hope for a better, cleaner experience.

Matt was working at the front desk and even though he was quite busy he was friendly and went out of his way to make my check in pleasant. He took his time with each client. Giving his undivided attention. The woman checking in ahead of me had some issues with payment. He looked into it and came up with a solution. He is an asset to your company. My only complaint would be that there were no accessible outlets near the bed for charging, and the bathtub was very worn.

I stopped at a Red Roof Inn in Niagara Falls New York. I would it recommend this motel to anyone. Although the price was reasonable, old saying you get what you pay for holds up. The linen on the beds looked like they had not been changed or cleaned in a very long time. They were very dirty. When we asked for new linens they told us they would just cancel our room. No attempts were made to help keep us as a customer. Not very friendly. I have stayed at other ones and they were very nice and very clean.

I stopped at the Red Roof Inn in Morrow, Georgia last night. It started out rough. When I got out of the car I put my little dog down and 2 large dogs ran up. I was able to grab her up and chase the other 2 away. I called the front desk and he said they are not mean. I looked out and a Rottweiler was laying in front of the door. I called again, he said to take my dog down by the office. I did, he did come out and watched for them. He said that one stayed there and didn’t know about the other. Sorry!!! Where was the leash!!! The room wasn’t very clean. The mirror was a mess! There wasn’t a blanket on the bed, unless they consider the satin like bedspread. I found an empty wrapper and an unused condom in the drawer. There was no breakfast! There was a sign in the office that stated if you are not happy with your room, you have 10 minutes to get back there for a refund!! It took me 10 minutes to find the room!!! The kid at the desk didn’t seem real helpful! Just not a pleasant stay!!!