Red Roof InnReviews of redroof.com

Should be on Elm Street!

I have never received such rude customer service in my life. The woman working night shift in the office at the red roof inn in Duncan SC should never be allowed to interact with customers. I’m completely disgusted by her behavior.

HomeTowne Studios By Red Roof Fort Lauderdale. PÉSIMA EXPERIENCIA. Instalaciones del Hotel insalubres, cucarachas y olor fuerte a humedad y humo de cigarro. Ese hotel debe ser cerrado por el Ministerio de Salud del ESTADO

Dirty..had not been cleaned in awhile, mold on shower curtain, dust on furniture , AC, floor, in corners. Dirty mirrors, stove, Stove but nothing to cook with.No where did it say to bring our own. No ice trays, broken ironing board. I cleaned and disinfected , Had to stay, no where else had availability… I took pictures and told staff.. for whatever that was worth.

I have worked and lived at a red roof inn for 4 years. It was a great experience. My husband and I remodeled a days inn and actually turned it into red roof then we slowly filled positions when people went on vacation or quit. Unfortunately due to a fire we are both are not employed there anymore just my husband part time. If love to work for another! Anyways, the owner was amazing and the experience has been something I'll never forget. They are like our second family.

I had used Red Roof Inns for 14 years. I couldn't travel last year and when I went to book a room through my account for this year, I noticed that they deleted all my accumulated reward points. Apparently, if you don't stay with them every 14 months you lose all your reward points. This is buried in their website. The customer service rep who I called to ask about it took 10 minutes to find it on their website. That's all we needed to stop using them. Their hotels have just gotten worse and worse over the last few years anyway. It's like their management doesn't even care anymore. They are cheap. And dirty.

I stayed there last week . I didn't understand about the 59 bucks we had to pay and get it back 5 to 7 days. I want to apologize to the guys at the Red roof and in Alexandria

Hello I did a one night stay at Redroof hotel in Harrigburg. I was passing through going back home to Canada. I saw on their site that the rating was 7.3 so I figured it was an okay place to stay. Staff wasn't so courteous, they didn't seem to want to work. The rate for the room was not correct and their outdoor sign was totally misleading, their sign showed $56.95 per night and the website rate was $74.95 and the employee stated that it was $77.95 The hotel to me needs a rude awakening as it looks like it hasn't been renovated in years. The room was terrible. It had an old dresser which was missing a drawer and one that didn't close. The decor was old and floors were sticky and not too clean. The bathroom toilet seat was totally wore out. The door seemed like it had already been forced to open and in the morning, didn't dare to take a shower as there was a live cockroach in the bathtub. If I was head office, I would be ashamed to rent this room to someone. I would rate this hotel at under 5 and I am being generous.