We went to the Red Lobster in Duluth Mn. on 9/5/26.
Waited a long time to get served. Waiter said he wasn't told we were there. OK, we can excuse that. Me & husband ordered the same thing. Baked potato, twin lobster tails & lobster bisque soup. The Soup was great, no arguments. Both bakes potatos were cold, hard, & undecooked. Both lobsters were undercooked. Steak is one thing undercooked but seafood? We didn't eat the baked potato & took the lobster to go. I had to cook it the next day. Not too happy after spending $175 for a meal. This is the new Red Lobster??? Never again
KA
Karen
A Very Disappointing Visit to Red…
A Very Disappointing Visit to Red Lobster Thornhill
My husband and I recently visited the Red Lobster in Thornhill, and unfortunately, we left feeling extremely disappointed. After this visit, we have decided that this will most likely be our last.
We originally chose Red Lobster because we were interested in the “All You Can Eat Shrimp” promotion. However, when we saw the price was $34.99 EACH, we very quickly decided that we were not willing to pay that much. Quite frankly, the price is ridiculous.
Instead, we ordered the Stuffed Mushrooms for $14.99. There were only six stuffed mushrooms on the plate, which works out to approximately $2.50 per mushroom. That's an incredible price for such a small appetizer. I can buy a small container of mushrooms for $1.99 when they're on sale, and there are certainly more than six mushrooms in the container.
My husband ordered the Fish & Chips, and once again, we were disappointed with the portion size. The serving of fries was very small, and the fish fillet was also quite small and consisted mostly of batter rather than fish.
I ordered the Create Your Own Shrimp, choosing three different shrimp selections. Unfortunately, the portions were extremely small as well. The plates themselves also appear to be much smaller than they used to be, which seems to result in smaller portions while customers are paying considerably more.
This is what we find most disappointing about our experience. The prices have gone up, the portions have gotten smaller, and the quality doesn't seem to justify what we're being charged.
We understand that prices increase and that restaurants have higher operating costs. However, customers still expect to receive reasonable portions and good value for their money. After this visit, we simply didn't feel that we did.
We remember Red Lobster being a restaurant where you could go, enjoy a good meal, receive a decent portion, and feel that you got your money's worth. Unfortunately, that is no longer our experience.
My husband and I have decided that we won't be returning unless things change — more reasonable prices, larger portions, and better quality, like it used to be.
Red Lobster, this is extremely disappointing. Customers notice when portions shrink and prices continue to increase. We sincerely hope you take this feedback seriously and consider what your customers are experiencing.
We may return someday if the prices become more reasonable and the portions and quality improve. Until then, we'll be spending our money elsewhere.
TO
Trisha O.
Food was horrible!!!
Food was horrible!!!
GF
Gary F.
Thanks Raina!!
Although our meal was very good, the highlight of our dining experience was the fantastic service provided by our waitress, Raina. She was so intuitive when it came to anticipating our needs (extra napkins, extra ice for our soft drinks, etc.) without us having to ask. She was also so friendly and personable which only added to our dining experience. Raina is the server to ask for!
CT
Charlie T.
My waitress was so sweet and polite and…
My waitress was so sweet and polite and above all so accommodating .Gale could not of done a better job if she tried. I will give her 10 stars if I could. Food was great too! Love me some crab legs 💕
DR
Diane R.
I have to start off with saying this is…
I have to start off with saying this is the best red lobster location I've ever been to and I've done alot of traveling the manager Ashley was so great checking on me making sure I was happy the whole time and also my server annmarie took great care of me I will definitely be back and I hope they are there when I come back thank you for a great experience
ND
Nortina-Detroit,MI
Hello everybody yesterday evening…
Hello everybody yesterday evening around 400pn-500pm I went to redlobster restaurant at 101 twelve mile road Madison heights,Michigan 4807 location with 2 of my flight attendants with luthansa airlines of Romulus, Michigan at Detroit metropolitan airport, the food was to deeeelicious and the barmaid was very,polite and friendly and knowledgeable I rate the barmaid that served my cousin and 2 of my flight attendants at 19,270% magnificent, I met the chefs and the front of the house and back of the house staff I rate them all at 9999%excellent and the manager/assistant manager was very friendly and knowledgeable, I rate that store location in Madison heights,michigan awesome I will be back the this weekend for more deeeelicious good food there thanks so much for your service yesterday evening there
FR
Frank
Briana was such a ray of sunshine and…
Briana was such a ray of sunshine and even held the door open for us! She’s doing a great job!