RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Todd
Sep 2, 2024
Very quick and easy
Very quick and easy
Response from RedBox RxSep 3, 2024
Thank you for your kind review Todd!
Report
Carlye Fields S.
Aug 31, 2024
I love the simplicity of the process…
I love the simplicity of the process but it would be easier if the options for refill were more diverse than every month. My prescription lasts me 3-4 months so it’s not realistic for me to use the refill option which is 12 refills a year when I only need 3-4.
Response from RedBox RxSep 1, 2024
Thank you for your review Carlye. If you have any questions on refill options, please give our patient care team a call at 844-733-2697, and we would love to help!
Report
Annette H.
Aug 30, 2024
Never got my order, BEWARE
Never got my order, it has been 2 weeks. Needed these meds and I had to pay another doctor for a prescription. SHADY! Also, I signed up for only 1 month prescription and yet was signed up for auto refills, terrible business practices. I will warn everyone of my terrible experiences. The company has done NOTHING to resolve this issue!!!!!!
Response from RedBox RxSep 1, 2024
Hello Annette. We have been in touch with you to try to resolve this issue. When you let us know that your order had not arrived, we made the change to your shipping address after you notified us that it was incorrect. Our patient care team also put in a service request with the USPS to make sure that your order was being returned to our facility so that we could reship it to your corrected address. Unfortunately, there are sometimes some delays in getting the package back to our facility, but we will reship it as soon as it arrives back. We apologize that we were unable to issue the refund you wanted, but our policy on returns and exchanges as well as refunds are clearly listed on the RedBox Rx website which state that we cannot issue a refund for an order that has already been shipped. Our auto refill system may not be for everyone, but it can be managed in the treatments section of your RedBox Rx account where you can either delay your refill or pause it indefinitely. Should you have any other questions for our patient care team, please do not hesitate to give us a call at 844-733-2697 so we can assist you further.
Report
Jeni N.
Aug 30, 2024
Very smooth
Very smooth, very nice, great people
Response from RedBox RxSep 1, 2024
Thank you for your kind review Jeni!
Report
Eric
Aug 29, 2024
Overall really good
Overall really good I wish a doctor would have checked up during the treatment to see how things were going. Come to find out I also needed a medication to go with my cream. I ended up getting 2 more bottles of cream through a different website, as well as, 2 treatments of an oral treatment.
Response from RedBox RxAug 30, 2024
Thank you for your feedback Eric. If at any point you have any questions or concerns about your treatment, or if you feel like your treatment isn't going well, please do not hesitate to reach out to our patient care team or our pharmacist at 844-733-2697 as we would be happy to help.
Report
Kenneth A.
Aug 29, 2024
Quick, Easy and Affordable
I got prescribed treatment that I need very quickly and for pretty reasonable pricing. It would be cool if they took my insurance tho lol.
Response from RedBox RxAug 30, 2024
Thank you for your kind review Kenneth! We do our best at RedBox Rx to keep our prices as affordable as possible so that all of our patients (especially those without insurance) can get access to quality healthcare that they may not be able to find otherwise. All of us at RedBox Rx really appreciate you trusting us with your care and hope to be able to help you again in the future!
Report
Savina L.
Aug 27, 2024
Fast, Simple, Professional Process & Great Price
I rarely write reviews but took the time to do so for RedBox Rx because I was highly impressed with the process and the prices. The process was incredibly quick, easy, professional and the cost was MUCH LESS than other online providers. I started the process with two other online providers, but stopped short of completing the purchase, either due to the cost or complexity. I'm glad I found RedBox Rx.
Response from RedBox RxAug 30, 2024
Thank you so much for taking the time to write this very kind review Savina! We are so glad that you found RedBox Rx too and sincerely hope to be able to help you again in the future!
Report
Consumer
Aug 27, 2024
Your Awesome
OMG! You guys are awesome! Thank you so much for shipping out the patches so fast! Now I can look forward to this surgery without the nausea and vomiting after anesthesia and pain meds.
Response from RedBox RxAug 30, 2024
Thank you for your very kind review! All of us at RedBox Rx are so happy to hear you got your order in time for your surgery, and we sincerely hope it goes well for you!
Report