Joseph R.
All pro and pleasant experience.
All pro and pleasant experience.
Response from RedBox RxMar 14, 2024
Thanks for the compliment Joseph!

Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Joseph R.
All pro and pleasant experience.
Response from RedBox RxMar 14, 2024
Thanks for the compliment Joseph!
customerJssjr
NP was very friendly and very thorough in evaluating my needs. Was very easy to connect to video conference call and no technical issues. Very satisfied with the process from start to finish. Highly recommend them.
Response from RedBox RxMar 14, 2024
Thank you for your recommendation. We sincerely appreciate it! We are so pleased that you had a great experience and hope we are able to help you again soon.
Lance
Easy quick friendly
Response from RedBox RxMar 11, 2024
Glad to hear that Lance!
Ray
Rip off - money taken! Nothing provided - only told to a walk in clinic or see an emergency provider. Nothing else was offered.
Response from RedBox RxMar 10, 2024
I'm sorry we were not able to help Ray. Some conditions need to be evaluated outside of telehealth. Our policy is that if our providers are not able to prescribe any treatment for you, the visit fee can be refunded. Please contact us by phone (844-733-2697) or email ([email protected]) to request the refund.
Elizabeth Gore O.
I felt like I was listened to and we came up with a solution that was reasonable.
Response from RedBox RxMar 11, 2024
We always want you to feel heard and be happy with your treatment plan. Thank you for sharing your experience Elizabeth.
Alison E.
When checking out I went with free shipping then when they filled the prescription they charged me almost $20 for FedEx home delivery and I specifically remember making sure I chose free shipping when checking out. Not cool.
Response from RedBox RxMar 9, 2024
Shipping via USPS ground advantage is always free. We allow you to select your shipping method on the visit check out screen for pre-authorized payments or on the payment screen of the review and pay page for treatments. Thank you for contacting our patient care team right away Alison. I see that we were able to change the shipping to standard shipping and you were refunded for the additional fee for FedEx. If there is anything else we can help with, please let us know.
Amanda G.
The experience of using this service was excellent. It is simple and easy to use telehealth for issues from comfort of home. Thankful for this service, Becky, and being treated with respect from a caring individual.
Response from RedBox RxMar 11, 2024
Thank you for sharing your experience Amanda. Our team truly does care about our patients and providing quality care.
kari C.
Been trying to get in contact with someone and have my issue resolved and have received no updates. Waited over an other for the video call with a provider and no one ever joined the video. I then received a message talking about “sorry we missed you” and how their records indicate I didn’t show up which is a lie considering that I have screen shots of time stamps I was waiting for someone join. In order to schedule an other video consultation they make you answer all the questions all over again but this time their page wasn’t work and would go blank. I reached out via email that same day and have yet to receive a response. I ended up going over to Sesame, video consultation the next day, prescribe that same day and was able for pick up hours later. Much faster service and no hassle. Now I’m asking for my money back considering no one ever showed up to the video consultation.
Response from RedBox RxMar 8, 2024
I'm so sorry to hear about this Kari. I am not finding an account under this name. Please reach out to our patient care advocates via phone at 844-733-2697 and we would be happy to help.