RecoverychipRecoverychip manufactures and sells the highest quality AA and NA Medallions and Keychains and other Sobriety related gift items.
Recoverychip (recoverychip.com) has 560 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Leigh
Great communication The seller was stellar and the product is perfect
Response from RecoverychipNov 4, 2025
Thank you so much for your wonderful review, Leigh! We're thrilled to hear that you experienced great communication and are satisfied with your Recovery Chip. Your kind words about both the product and service mean the world to us. We appreciate your support!
Lisa W.
I've never had any problems with Recovery Chip until now, but I ordered my 1 chip on Oct 14 and was told to expect delivery within 3-10 work days. On Oct 26, I received a survey asking about my delivery. I responded that I never received the chip. On Oct 28, John Gall apologized and was very nice. He let me know you were waiting on USPS to scan the package. It's 11/3 (14 work days after I ordered the coin) and it still has not arrived. I was hoping to be more timely in giving this coin to someone dear to me to mark her first 30 days in the program, but that day is well behind us now. I know delays happen, but since you asked for a review, I thought I would share my experience.
Response from RecoverychipNov 4, 2025
Dear Lisa, Thank you so much for sharing your experience, and I sincerely apologize for the delay in transit. I can see that delivery was completed on November 3rd. I understand how important the timing was for this meaningful gift, and I'm truly sorry we couldn't get it to you in time for that special 30-day milestone. We genuinely appreciate your patience throughout this process, and I hope the coin still brings meaning and encouragement to its recipient, even if it arrived later than planned. Your feedback helps us identify areas where we need to improve. Thank you again for your understanding and for choosing Recovery Chip. Warm regards, John Gall
Kristen B.
Medallion was beautiful. Didn't have the one I wanted, but they sent one that was just as great! Will come back again for other medallions.
Response from RecoverychipNov 3, 2025
Thank you so much for your kind words! We're thrilled you loved your medallion and appreciate your understanding about the substitution. We'll be happy to serve you again!
JOHN D.
Quick Shipping, Accurate delivery.
Response from RecoverychipNov 3, 2025
Thank you for your feedback! We're glad you found the shipping quick and the delivery accurate. We look forward to serving you again!
Julie A C.
The recovery medallion came on time and was what I expected.
Response from RecoverychipNov 3, 2025
Thank you for your review! We're happy to hear your recovery medallion arrived on time and met your expectations. Thank you for choosing us!
JudyAnn D.
I ordered a recovery chip on October 14th and it's still not here. It should not take this long. I doubt I will use this company again.
Response from RecoverychipNov 3, 2025
Hello JudyAnn, We sincerely apologize for the delay in transit with your recovery chip order. We understand how frustrating it can be to wait longer than expected. We have good news - one of your coins is arriving today, and the second coin is scheduled to arrive on Friday, November 7th. Thank you so much for your patience, and we truly appreciate your understanding during this delay. Best regards, Recoverychip Team
customer
Loved the design!! Was delivered fast!!! I will keep ordering from here!!!
Response from RecoverychipNov 3, 2025
Thank you so much for your amazing review! We're delighted you loved the design and had a fast delivery. We appreciate your continued business!
Allan B.
Have been purchasing the coins for years but and always happy with the quality, variety of products to choose from, pricing and fast shipping.
Response from RecoverychipNov 3, 2025
Thank you for being a loyal customer over the years! We're grateful for your appreciation of our quality, variety, pricing, and fast shipping.
