RealTime LaboratoriesReviews of realtimelab.com

Not impressed with the service. Sent a urine specimen and a check. They cashed the check and discarded the sample because they said it took too long to reach them. They sent another sample kit. I sent another sample, which they are holding because they want another check! I ALWAYS have to initiate the emails. They never say whether they received my sample or that they are waiting for payment (which they already have). I emailed again and called twice…..no response. The other lab my provider told me to use was in communication every step of the way! I have lost time waiting to hear from them when they made no effort to get in touch with me. REALLY dissatisfied at this point!

I never received my test results

Remarkably difficult experience

This place may do good testing but they are very expensive and completely unresponsive. After purchasing the test and getting results they denied the consultation that was included in the purchase. They stated that they are only doing consults with "medical professionals" at this time! results do no good without interpretation. Do not buy unless you're a doctor and if you are you probably have better resources anyway.

Overcharged me on three tests and then didn't want to give me a refund. Sat on my sample for 2 weeks because of a misspelled name and no one me. A very shabby company

Ive heard great things about RTL but my test was equivocal and it was expensive!!! To not get results and pay $$ is not fair! I called and lady wasn’t helpful

I emailed for a refund and never received a response.

Didn’t send me the right order, didn’t respond to customer service email requests, awful business that someone’s trying to run completely hands off - they don’t care about you